|Message:||Outlook Web Access did not initialize.File “%1” in theme folder “%2” was not parsed. The XML element “%3” is missing.|
This Error event indicates that Microsoft® Office Outlook® Web Access did not initialize. This event may occur if the following conditions are true:
The default location of the themes folder is C:\Program Files\Microsoft\Exchange Server\ClientAccess\Owa\<version>\.
To resolve the error, follow these steps:
For more information about Outlook Web Access themes, see How to Create a Theme for Outlook Web Access.
If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.