Outlook Web Access did not parse the custom properties for the address book. This may have occurred because the “%1” attribute was not found in “%2” at line number = “%3”. Having the “%1” as the “%4” attribute in the custom properties file is required for Outlook Web Access to parse the address book custom properties and display the values to users. If this error is not addressed, users will be unable to view the custom properties. For more information about how to troubleshoot this issue, see the Help and Support Center.

Details
Product: Exchange
Event ID: 33
Source: MSExchange OWA
Version: 8.0
Symbolic Name: CustomPropertiesAttributeNotFound
Message: Outlook Web Access did not parse the custom properties for the address book. This may have occurred because the “%1” attribute was not found in “%2” at line number = “%3”. Having the “%1” as the “%4” attribute in the custom properties file is required for Outlook Web Access to parse the address book custom properties and display the values to users. If this error is not addressed, users will be unable to view the custom properties. For more information about how to troubleshoot this issue, see the Help and Support Center.
   
Explanation

The specified file is used to configure a list of custom properties on users’ Active Directory directory service objects. These objects will be shown on the Outlook Web Access user properties page. This Event error indicates that a required attribute is missing from the specified custom properties file or that the attribute is in the wrong position in the file.

   
User Action

To resolve this error, do one or more of the following:

  • Open the specified file and add the missing attribute.

  • Open the specified file and check to see if the attribute is present. If the attribute is present, but in the wrong position, move it to the correct position.

  • If you have difficulty resolving the issue, contact Microsoft Customer Support. For information about how to contact support, visit Microsoft Help and Support.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.

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