|Message:||Outlook Web Access was unable to initialize.File “%1” in theme folder “%2” could not be parsed. There was an error parsing the XML file. Line “%3”, Position “%4”.|
This Error event indicates that Microsoft® Office Outlook® Web Access did not initialize because the system could not correctly parse the XML file referenced in the event description. The event may occur if any of the following conditions is true:
To resolve the error, follow these steps:
For more information about Outlook Web Access themes, see How to Create a Theme for Outlook Web Access.
If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.