Outlook Web Access was unable to initialize.Invalid forms registry file %1 Line number = %2 Position = %3. Either the ClientControl element or the ApplicationElement element is missing.The forms registry is a critical component of Outlook Web Access. If this error is not addressed, users might not be able to access the Outlook Web Access client. For information about how to troubleshoot the forms registry, see the Help and Support Center.

Details
Product: Exchange
Event ID: 13
Source: MSExchange OWA
Version: 8.0
Symbolic Name: FormsRegistryExpectedClientOrApplicationElement
Message: Outlook Web Access was unable to initialize.Invalid forms registry file %1 Line number = %2 Position = %3. Either the ClientControl element or the ApplicationElement element is missing.The forms registry is a critical component of Outlook Web Access. If this error is not addressed, users might not be able to access the Outlook Web Access client. For information about how to troubleshoot the forms registry, see the Help and Support Center.
   
Explanation

This Error event indicates that a required element is missing from the specified forms registry. The missing element is either the ClientControl element or the ApplicationElement element.

   
User Action

To resolve this error, contact Microsoft Customer Support. For information about how to contact support, visit Microsoft Help and Support.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.

Related:

Leave a Reply