The Address List Service is slow to start because of network issues. The service will continue to retry until it successfully restarts. Until that time, not all Recipient Update Service features will be available.

Details
Product: Exchange
Event ID: 8359
Source: MSExchangeAL
Version: 8.0
Symbolic Name: MSG_SERVICE_SLOW_START
Message: The Address List Service is slow to start because of network issues. The service will continue to retry until it successfully restarts. Until that time, not all Recipient Update Service features will be available.
   
Explanation

This Error event indicates that the Recipient Update Service process exceeded the time-out value for service start. The service will continue to retry every 62 seconds until the service starts. The Recipient Update Service will not work correctly until the service starts.

   
User Action

To resolve this error, do one or more of the following:

  • Review the System and Application event logs for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.

  • Run the tools that Exchange offers to help administrators analyze and troubleshoot their Exchange environment. Open the Toolbox node of the Exchange Management Console to run these tools.

If you cannot resolve this error, or you experience other problems or mail flow interruptions in your Exchange environment after attempting to resolve this error, contact Microsoft Product Support. For information about contacting support, visit the Microsoft Help and Support Web site.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.

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