| Details | |
| Product: | Exchange |
| Event ID: | 6004 |
| Source: | MSExchangeActiveSyncNotify |
| Version: | 6.5.6940.0 |
| Component: | Microsoft Exchange Transport |
| Message: | The categorizer is unable to categorize messages due to a retryable error.<error message> |
| Explanation | |
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This indicates that the categorizer encountered an error when trying to process the message. |
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| User Action | |
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Ensure that the latest service pack for Exchange Server is installed. If message archiving or journaling is enabled, ensure that the configured mailbox is a valid mailbox. Ensure that no permissions on the mailbox store have been modified. |
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