|Message:||%1: The database could not be opened because the database file does not match the log files. The Microsoft Exchange Transport service is shutting down. The exception is %2.|
This Error event indicates there is a version mismatch between an Extensible Storage Engine (ESE) database and its corresponding transaction logs on the Hub Transport server or Edge Transport server. The ESE database that is specified in the error message text could be the message queue database or the Content Filtering database.
The message queue database and the Content Filtering database use circular logging. Therefore, you can’t use the transaction logs for data recovery. Additionally, the transaction logs are recreated automatically during the startup of the Microsoft Exchange Transport service if they are missing.
By default, the message queue database and the transaction logs are located at C:\Program Files\Microsoft\Exchange Server\TransportRoles\data\Queue. The location of the message queue database is controlled by the QueueDatabasePath parameter in the EdgeTransport.exe.config application configuration file. The location of the message queue transaction logs is controlled by the QueueDatabaseLoggingPath parameter in the EdgeTransport.exe.config application configuration file.
By default, the Content Filtering database and the transaction logs are located at C:\Program Files\Microsoft\Exchange Server\TransportRoles\data\IPFilter. The location of the Content Filtering database is controlled by the IPFilterDatabasePath parameter in the EdgeTransport.exe.config application configuration file. The location of the Content Filtering database transaction logs is controlled by the IPFilterDatabaseLoggingPath parameter in the EdgeTransport.exe.config application configuration file.
The EdgeTransport.exe.config application configuration file is located in C:\Program Files\Microsoft\Exchange Server\Bin.
To resolve this error, follow these steps:
For more information, see the following Microsoft Exchange Server 2007 Help topics:
If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.