The EdgeSync credential %1 could not be decrypted by using the certificate with thumbprint %2. The exception is %3. To resolve this problem, unsubscribe and resubscribe your Edge Transport server.

Details
Product: Exchange
Event ID: 1005
Source: MSExchange Message Security
Version: 8.0
Symbolic Name: CouldNotDecryptPassword
Message: The EdgeSync credential %1 could not be decrypted by using the certificate with thumbprint %2. The exception is %3. To resolve this problem, unsubscribe and resubscribe your Edge Transport server.
   
Explanation

This Error event indicates that the public key that is used to decrypt the Active Directory Application Mode (ADAM) directory service credentials that are used during the EdgeSync process is unavailable or invalid.

   
User Action

To resolve this error, do the following:

  • Remove the Edge Subscription from the Hub Transport server by using the Remove-EdgeSubscription cmdlet in the Exchange Management Shell. After you have removed the Edge Subscription from the Exchange organization, resubscribe the Edge Transport server by using the New-EdgeSubscription cmdlet. This process will generate new credentials. For more information, see Understanding Edge Subscriptions.

  • Review other related Error and Warning events in the Application log. These related events may help you find the root cause of this error.

  • If the recommended steps do not resolve this error, contact Microsoft Customer Support Services. For more information about how to contact support, visit the Microsoft Help and Support Web site.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.

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