The execution time of agent ‘%1’ exceeded %2 (milliseconds) while handling event ‘%3’. This is an unusual amount of time for an agent to process a single event. However, Transport will continue processing this message.

Details
Product: Exchange
Event ID: 1050
Source: MSExchange Extensibility
Version: 8.0
Symbolic Name: MExAgentTooSlow
Message: The execution time of agent ‘%1’ exceeded %2 (milliseconds) while handling event ‘%3’. This is an unusual amount of time for an agent to process a single event. However, Transport will continue processing this message.
   
Explanation

This Warning event indicates that the transport agent referenced in the event description has taken longer than expected to process the Simple Mail Transfer Protocol (SMTP) event. The transport agent will continue to process the request until it is finished. This event may occur if either of the following conditions is true:

  • There are general performance issues on either the computer that is running the Microsoft® Exchange Server 2007Hub Transport server role or the computer that is running the Microsoft Exchange Server 2007 Edge Transport server role.

  • There are issues with the transport agent itself.

For more information about transport agents and SMTP events, see Overview of Transport Agents.

   
User Action

If this warning frequently occurs, follow one of these steps:

  • If the transport agent is created by Microsoft, contact Microsoft Product Support. For more information about how to contact support, visit the Microsoft Help and Support Web site.

  • If the transport agent is not created by Microsoft, contact the third-party vendor that supports the transport agent.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.

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