The managed folder assistant did not write to the audit log. It will stop processing the current database: ‘%1’. It will try to write to the audit log again later in the schedule window. Exception details: ‘%2’

Details
Product: Exchange
Event ID: 10012
Source: MSExchangeMailboxAssistants
Version: 8.0
Symbolic Name: AppendAuditLogFailed
Message: The managed folder assistant did not write to the audit log. It will stop processing the current database: ‘%1’. It will try to write to the audit log again later in the schedule window. Exception details: ‘%2’
   
Explanation

This Error event indicates that the managed folder mailbox assistant (formerly known as e-mail life cycle assistant) skipped processing the mailboxes in the mailbox database specified in the event description because it could not write to the audit logs. The managed folder assistant is a time-based Exchange assistant that provisions the managed default folders and managed custom in user mailboxes on scheduled intervals.

For more information about managed folders, managed content settings, managed folder mailbox policy, and managed folder assistant, see Deploying Messaging Records Management.

Audit logging is used to record the actions that are performed by the managed folder assistant. Audit logs are set up for each Mailbox server. By default, audit logging is disabled. The configuration information for audit logs is stored in the Active Directory directory service. This event may occur when audit logs are enabled for this computer that is running Microsoft Exchange Server but the managed folder assistant could not update the audit logs with the activities performed.

   
User Action

To find the root cause of this error, increase the diagnostic logging level on Email_Lifecycle_Assistant category of MSExchangeMailboxAssistants service. To do this, follow the steps given here:

Caution   Incorrectly editing the registry can cause serious problems that may require you to reinstall your operating system. Problems resulting from editing the registry incorrectly may not be able to be resolved. Before editing the registry, back up any valuable data.

  1. Start Registry Editor (regedit).

  2. Locate the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeMailboxAssistants\Diagnostics

  3. In the results pane, change the Value data of Email_Lifecycle_Assistant to 5.

  4. Exit Registry Editor.

  5. Review other related Error and Warning events in the Application log. These related events may help you find the root cause of this error.

If you cannot resolve this error using the options suggested here, contact Microsoft Product Support Services. For more information, visit the Microsoft Help and Support Web site.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.

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