The maximum number of retries to load routing configuration data has been reached. The service will be stopped.

Details
Product: Exchange
Event ID: 5024
Source: MSExchangeTransport
Version: 8.0
Symbolic Name: RoutingMaxConfigLoadRetriesReached
Message: The maximum number of retries to load routing configuration data has been reached. The service will be stopped.
   
Explanation

This Error event indicates the Microsoft Exchange Transport service has exhausted all attempts to load the resolver configuration data.

By default, the Microsoft Exchange Transport service will try to load the routing configuration data a maximum of five times when the service starts. There is a 10-second interval between each attempt. After the maximum number of attempts is reached, this error is generated.

   
User Action

To resolve this error, follow one of more of these steps:

  • Restart the Microsoft Exchange Transport service.

  • Review the Application log for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.

  • If you experience mail flow interruptions or other problems in your Exchange environment after you try to resolve this issue, contact Microsoft Customer Support. For information about how to contact support, visit Microsoft Help and Support.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.

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