The Microsoft Exchange Mail Submission service encountered an exception %1 when trying to load topology information.

Details
Product: Exchange
Event ID: 1007
Source: MSExchangeMailSubmission
Version: 8.0
Symbolic Name: TopologyException
Message: The Microsoft Exchange Mail Submission service encountered an exception %1 when trying to load topology information.
   
Explanation

This Error event indicates the Microsoft Exchange Mail Submission service encountered the specified exception error when it tried to load topology information.

   
User Action

To resolve this error, do one or more of the following:

  • Make sure that the Microsoft Exchange server that logged this event can communicate with one or more Active Directory directory service servers that are available in the organization.

  • Review the Application log for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.

  • If you experience mail flow interruptions or other problems in your Exchange environment after you try to resolve this issue, contact Microsoft Customer Support. For information about how to contact support, visit Microsoft Help and Support.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.

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