|Message:||The Microsoft Exchange VSS writer failed with error code %1 when collecting database file information for ‘%2’ in preparation for backup.|
This Error event indicates that the writer of the Volume Shadow Copy Service (VSS) of the Microsoft® Exchange Replication service could not collect metadata for a database involved in the backup operation. Metadata information is required before VSS backups can continue. This event is triggered when the metadata information cannot be collected for the database specified in the event description. Although the error description gives the exact reasons for the error, the general causes can be as follows:
When this error occurs, VSS backup will fail.
To resolve the error, run VSS backup again on the backup set.
If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.