The Outlook Web Access configuration settings could not be read or updated. Virtual directory: “%1”. Web site: “%2”.Error message:”%3″

Details
Product: Exchange
Event ID: 64
Source: MSExchange OWA
Version: 8.0
Symbolic Name: FailedToUpdateConfigurationSettings
Message: The Outlook Web Access configuration settings could not be read or updated. Virtual directory: “%1”. Web site: “%2”.Error message:”%3″
   
Explanation

This Error event indicates that Microsoft® Outlook Web Access did not read and update its configuration settings from the Active Directory® directory service for the Outlook Web Access virtual directory and Internet Information Services (IIS) Web site specified in the event description. This event may occur if the Web site that hosts the Outlook Web Access virtual directories was removed but the directories still have references to the Web site.

   
User Action

To resolve this error, follow one of these steps:

If the Web site must use a new name, follow these steps:

  1. Remove all the Outlook Web Access virtual directories before renaming the site.

  2. Re-create all previously deleted Outlook Web Access virtual directories under the newly renamed Web site.

    Note   For more information about how to remove and replace an Outlook Web Access virtual directory, see New-OwaVirtualDirectory and Remove-OwaVirtualDirectory.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.

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