The proxy request to %1 has timed out.

Details
Product: Exchange
Event ID: 1034
Source: MSExchange ActiveSync
Version: 8.0
Symbolic Name: ProxyResultTimedOut
Message: The proxy request to %1 has timed out.
   
Explanation

This Warning event is logged if the Client Access server that issued a proxy request to another Client Access server times out while it waits for a response from the other Client Access server. Proxy requests occur when users use a Client Access server that is not in the same site as their mailbox. In this situation, the request is proxied to a Client Access server that is in the same site as the mailbox. This event may occur if one of the following conditions is true:

  • The Client Access server that receives the proxy request is under a heavy load.

  • The Client Access server that receives the proxy request is not operating correctly.

   
User Action

To resolve this warning, follow these steps:

  • If this event is infrequently logged, no user action is required.

  • If this event is frequently logged, follow one or more of these steps:

    • Consider whether you can decrease the load on the mailbox server specified in the event description.

    • Review the Application log of the Client Access server that receives the proxy request for other events that could indicate the root cause of performance problems on that server.

    • Check network connectivity between the Client Access servers. Use the Ping or PathPing command-line tools to test basic connectivity. Use Ping to isolate network hardware problems and incompatible configurations. Use PathPing to detect packet loss over multiple-hop trips. For more information, see Microsoft Knowledge Base article 325487, How to troubleshoot network connectivity problems.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.

Related:

Leave a Reply