|Source:||MSExchange Unified Messaging|
|Message:||The UM worker process (UMWorkerProcess.exe) encountered an unhandled exception “%1” during an incoming call with ID “%2”. The call was disconnected.|
This Error event indicates that an unhandled exception occurred in the Microsoft® Exchange Server 2007 Unified Messaging (UM) worker process (UMWorkerProcess.exe) during an incoming call. As a result, the incoming call was disconnected. This event may occur if the following conditions are true:
To resolve this error, follow one or more of these steps:
If this error frequently occurs, contact Microsoft Product Support. For contact information, visit the Microsoft Help and Support Web site.
If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.