The WebReady Document Viewing manager failed to access the temporary folder. The value of the temporary folder is set by a registry key. If the registry key does not exist, the default Microsoft Windows temporary folder will be used. The registry key that controls the temporary folder is named HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchange OWA\WebReadyDocumentViewing\TempFolderLocation. For WebReady Document Viewing to function correctly, the Local System account must have full control permissions assigned to the temporary folder that you have configured.Exception message: “%1”.

Details
Product: Exchange
Event ID: 70
Source: MSExchange OWA
Version: 8.0
Symbolic Name: TranscodingCacheFolderAccessDenied
Message: The WebReady Document Viewing manager failed to access the temporary folder. The value of the temporary folder is set by a registry key. If the registry key does not exist, the default Microsoft Windows temporary folder will be used. The registry key that controls the temporary folder is named HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchange OWA\WebReadyDocumentViewing\TempFolderLocation. For WebReady Document Viewing to function correctly, the Local System account must have full control permissions assigned to the temporary folder that you have configured.Exception message: “%1”.
   
Explanation

The WebReady Document Viewing manager could not access the temporary folder.

   
User Action

To resolve this error, do one or more of the following:

  • Open the registry at the given location and make sure that the value for TempFolderLocation is correct.

  • Make sure that the Local System account has been assigned full control permissions to the temporary folder.

  • If you have difficulty resolving the issue, contact Microsoft Customer Support. For information about how to contact support, visit Microsoft Help and Support.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.

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