|Message:||The WebReady Document Viewing worker process cannot be found. To correct this problem, reinstall Outlook Web Access.|
This Error indicates that the WebReady Document Viewing service did not open an attachment as a Web page. WebReady Document Viewing lets users access file attachments in Microsoft® Office Outlook® Web Access. Users can access common file types such as Microsoft Word documents even if the application is not installed. The event may occur if one or more of the following conditions are true:
To resolve this error, follow one or more of these steps:
If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.