Many client computers are not self-updating. %1 have been detected so far.

Details
Product: .NET Framework
Event ID: 13012
Source: Windows Server Update Services
Version: 2.0.50727
Symbolic Name: HealthClientsInstallUpdateAgentRed
Message: Many client computers are not self-updating. %1 have been detected so far.
   
Explanation
Clients need to install or upgrade the correct version of Windows Automatic Update software.
   
User Action
Update Agent Failure

Clients are not installing updates. This may be because of configuration issues.

Possible resolutions include:

  • Check the default DCOM impersonation level on the Windows 2000 client.
    1. Start dcomcnfg.exe (in the <windir>\system32 directory).
    2. The Distributed COM Configuration Properties window appears.
    3. Click the Default Properties tab.
    4. Make sure that Enable Distributed COM on this computer is selected.
    5. Make sure that Default Impersonation Level is set to Identify.
  • Check the default DCOM impersonation level on the Windows Vista or Windows XP client.
    1. Start dcomcnfg.exe (in the <windir>\system32 directory).
    2. Under Component Services, expand the Computers node.
    3. Right-click My Computer and click Properties.
    4. Click the Default Properties tab.
    5. Make sure that Enable Distributed COM on this computer is selected.
    6. Make sure that Default Impersonation Level is set to Identify.
  • Check the default DCOM access permissions.
    1. Open a command window.
    2. Type reg delete HKLM\SOFTWARE\Microsoft\Ole /v DefaultAccessPermission /f

Verify

Look for the corresponding error event.

  1. Open a command window.
  2. Type cd <WSUSInstallDir>\Tools
  3. Type wsusutil checkhealth
  4. Type eventvwr
  5. Review the Application log for the most recent events from source Windows Server Update Services and event id 13010.

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