| Details |
| Product: |
.NET Framework |
| Event ID: |
11002 |
| Source: |
Windows Server Update Services |
| Version: |
2.0.50727 |
| Symbolic Name: |
HealthDatabaseRed |
| Message: |
WSUS is unable to connect to the database. See SoftwareDistribution.log for more information. |
| |
| Explanation |
| The WSUS database needs to be configured correctly to provide information storage and retrieval for updates, approvals, subscriptions, and events. |
| |
| User Action |
| WSUS Database Failure
The WSUS database is not working properly.
- First, troubleshoot any SQL Server issues before continuing.
- Verify that the WSUS database is in the SQL instance being used
.
- Open a command window.
- Type reg query “HKLM\SOFTWARE\Microsoft\Update Services\Server\Setup” /v SqlServerName
- The output contains the SQL server name to be used in the next step.
- Type osql -S “SqlServerName” -E -d SUSDB -Q
- Review any error message and correct the problems.
Verify
Look for the corresponding error event.
- Open a command window.
- Type cd <WSUSInstallDir>\Tools
- Type wsusutil checkhealth
- Type eventvwr
- Review the Application log for the most recent events from
source Windows Server Update Services and event id 11000.
|