7018847: Error 404 when an External user attempts to self-register in Filr

This document (7018847) is provided subject to the disclaimer at the end of this document.

Environment

Micro Focus Filr 3.1.1

Situation

After updating from Filr 3.0.0 to Filr 3.1.1, external users are no longer able to self-register using the registration URL provided in the Share e-mail notification. Clicking on the registration URL an ‘Error 404 – Page not Found’ error is displayed.

Resolution

A fix for this issue is available in the Filr 3.2 Update.

Cause

A direct update from Filr 3.0.0 to Filr 3.1.1 causes this issue. Customers who upgrade from Filr 3.1.0 to Filr 3.1.1 do not experience this problem.

Status

Reported to Engineering

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented “AS IS” WITHOUT WARRANTY OF ANY KIND.

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