This document (7020906) is provided subject to the disclaimer at the end of this document.
An error occurred while communicating with the server. Status code: 500 (The call failed on the server; see server log for details)
When looking through the /var/opt/novell/datamodel/logs/datamodel.stderr.out log file, the following error is logged:
suse_register -E failed with a return code of 2
- SSH to the Filr Server using the Proxy Appliance
a. SSH to the Proxy Appliance Public IP
b. From Proxy appliance, SSH to the Filr Appliance
- If registering with the Micro Focus Customer Center, run the following command:
suse_register -a email=”<Email address>” -a regcode-filr=”<14-digit Activation Key>” -d 2 -L /var/opt/novell/va/logs/suse_register.log
suse_register -a email=”firstname.lastname@example.org” -a regcode-filr=”12345678912345″ -d 2 -L /var/opt/novell/va/logs/suse_register.log
- If registering to your local SMT server, run the following commands:
a. /opt/novell/base_config/VAclientSetup4SMT.sh –yes –host <SMT-Server-Address>
b. /usr/bin/suse_register -L /var/opt/novell/va/suse_register.log
c. /usr/bin/zypper mr -ae
d. /usr/bin/zypper –gpg-auto-import-keys -x ref -s
- Visit the Appliance Configuration Console (port 9443) > Online Update tile and hit refresh. It should now show the registered repository.
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