7020917: Non-spam (Ham) auto-learn: Outbound mail

This document (7020917) is provided subject to the disclaimer at the end of this document.

Environment

GWAVA 4

Situation

After enabling Outbound mail under Server/Scanner Management | Manage Scanners | <scanner> (GWIA) | Scanning Configuration | Antispam | Non-spam auto-learn | Training Sources for Ham, the outbound mail isn’t added to the Probability Engine.

Resolution

It is recommended that “Outbound mail” (under Non-spam auto-learn) not be your only source for ham being feed into the Probability Engine.

“Scan outbound mail” under Server/Scanner Management | Manage Scanners | <scanner> (GWIA) | Configure <scanner> settings | Mail interface settings | has to be checked.

Additional Information

This article was originally published in the GWAVA knowledgebase as article ID 13

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented “AS IS” WITHOUT WARRANTY OF ANY KIND.

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