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Microsoft Office Suite
- Running a device inventory report in ZENworks Control Center(ZCC)
- Microsoft Office Suite components such as Visio are missingfrom the report
- Suite components show as installed in Add or RemovePrograms
- Suite components show in the inventory xml file on thedevice
The following error message is seen in the loader-messages.log whenthe inventory scan processes:
[ZENLoader]   [InventoryStorer][Exception loading component: InternalDataModelException::com.novell.zenworks.datamodel.exceptions.InternalDataModelException:org.hibernate.StaleObjectStateException: Row was updated or deletedby another transaction (or unsaved-value mapping was incorrect):((com.novell.zenworks.datamodel.objects.inventory.Software#54daeb9043200bccb7ee9300d2cb60ea()
Caused by: org.hibernate.StaleObjectStateException: Row was updatedor deleted by another transaction (or unsaved-value mapping wasincorrect):((com.novell.zenworks.datamodel.objects.inventory.Software#54daeb9043200bccb7ee9300d2cb60ea()
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