7021273: iManager header frame or view icons are missing when a user is logged into iManager with admin rights

This document (7021273) is provided subject to the disclaimer at the end of this document.

Environment

eDirectory 8.8 for Windows

Situation

iManager Header Frame or View icons are missing when a user is logged into iManager with admin rights.

The missing icons are: Roles and Tasks, View Objects, Configure, Favorites, Preferences, Help.

Resolution

Steps to duplicate:

  1. From iManager, gave admin rights to a User1 manually from Rights role
  2. Login as User1 and see that header frame icons are missing.

In order to fix this issue, please follow the steps below:

  1. Move all the files under Novell/Tomcat/webapps/nps/WEB-INF/config to a different folder.
  2. Restart Tomcat
  3. Login as User1 and all the header frame icons should be displayed in iManager.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented “AS IS” WITHOUT WARRANTY OF ANY KIND.

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