7021910: SSPR Event Charts are not displayed in correctly in Dashboard

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Environment

Self Service Password Reset 4.2

Situation

The SSPR Administration Dashboard

Data Analysis -> Event Statistics -> Event Charts do not display correctly.

The default statistics chart “Password Changes” is correct but if you choose any other statistic from the drop down, the graph does not change.

Resolution

A workaround (probably with better charts) is to go to the raw statistics page and download the csv file. This can be imported into Excel or other spreadsheets and be used for any kind of chart generation desired.

Status

Reported to Engineering

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented “AS IS” WITHOUT WARRANTY OF ANY KIND.

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