7022112: Changing Display Name does not display in items sent from GroupWise

This document (7022112) is provided subject to the disclaimer at the end of this document.

Environment

GroupWise 2014 R2 Support Pack 2

Situation

According the the 14.2.2 documentation:
2.5.2 Changing Your Display Name
You can change the name that is displayed in items that yousend from GroupWise. You can only change your display name if theAccounts menu is displayed. The Accounts menu is displayed if youare in Caching mode or if your administrator allows POP and IMAP orNNTP on your GroupWise system.
1 Click Account > Account Options.
2 Click the Mail tab, then click General Options.
3 Type your display name in the Display Name field.
4 Click OK, then click Close.
If you perform the steps above with 14.2.2 client or above,the Display Name will never change in the email.

Resolution

This has been reported to engineering for a change in thedocumentation. The behavior is actually working as designedin the client.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented “AS IS” WITHOUT WARRANTY OF ANY KIND.

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