7022253: iPrint Chromebook print dialog hangs with “Loading Preview…”

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Environment

Micro Focus iPrint Appliance

Situation

With an iPrint printer set as the default printer within Chromebook, the print dialog hangs with “Loading Preview…”. The dialog does not recover. The only option is to cancel.

Resolution

Micro Focus is investigating this issue.

Workaround:

Change the printer selection to “Save as PDF”, let the preview load, then all subsequent print dialogs load fine.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented “AS IS” WITHOUT WARRANTY OF ANY KIND.

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