Advisory : Cyberoam and NetGenie server maintenance activity on Tuesday,12th Feb 19 between 12:00 AM to 3:00 AM EST (05:00 to 08:00 GMT)

Cyberoam and NetGenie server maintenance activity has been scheduled on Tuesday,12th day of February 2019 between 12:00 AM to 3:00 AM Eastern US Time (05:00 to 08:00 GMT).

During this time you may experience problems connecting to the Partner/Customer Portal or activating and registering your Cyberoam products.

Applies to the following Sophos product(s) and version(s)

Cyberoam UTM with Cyberoam OS

NetGenie

Customers will see a banner while opening Cyberoam and NetGenie portal indicating there is maintenance occurring and will be displayed throughout the maintenance period.

Cyberoam and NetGenie customer portals may not available during maintenance activity.

Please follow this KBA for the latest information.

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