Resolved Advisory – Sophos Central Endpoint for Mac: Unable to connect to Public WiFi networks

We have received several reports of Sophos Mac endpoints unable to connect to Public WiFi networks after upgrading to Mojave (10.14)

Applies to the following Sophos product(s) and version(s)

Sophos Central Mac Endpoint

Sophos On-Premise Mac Endpoint

Any Mac that has been upgraded to Mojave (10.14) and tries to connect to a public WiFi network will receive the error: “A problem occurred. The web page couldn’t be loaded.”

The fix for this issue has been included in the following releases:

  • Fix for Sophos Central customers was included in version 9.8.3 – released April 9, 2019.
  • Fix for On-Premise endpoints was included in version 9.8.4 – released May 2, 2019.

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