Resolved – Advisory: Sophos Central Firewall Manager (SCFM): Devices disconnected and are unable to be added

We are currently investigating reports of XG devices being disconnected in SCFM. Device IP/Domain configuration has been removed and is unable to be added.

Applies to the following Sophos product(s) and version(s)

Sophos Central Firewall Manager

Some customers are unable to manage their XG devices on SCFM.

Development have confirmed services to be stable and working fine.

Please check your SCFM instance and log a case if you are still experiencing problems.

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