Sophos Partner Portal – Partner unable to change or make edits to their Primary Admin configuration in their Partner Portal

Within Partner Portal – Partners are currently unable to edit and change their Primary Admin/(“Central Partner Dashboard Admin” ) field in their Partner Portal Dashboard See screenshot below:

Applies to the following Sophos products and versions

Sophos Central Partner

  • If you would like to change who is your current/primary “Central Partner Dashboard Admin” – please contact our Customer Care team with details of who currently is assigned this role, and who you would like to have it changed to.

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