Event ID 10111 — Listener Availability

Event ID 10111 — Listener Availability

Updated: August 5, 2011

Applies To: Windows Server 2008 R2

The Listener is a component of the WinRM service that indicates to the service which IP addresses and ports to listen on for WS-Management related requests. Users can create one or more listeners.

Event Details

Product: Windows Operating System
ID: 10111
Source: Microsoft-Windows-WinRM
Version: 6.1
Message: User authentication using Basic authentication scheme failed. Additional Data Unexpected error received from LogonUser %1: %%%1.

Restart the WinRM service

To restart the WinRM service by using the Services MMC snap-in:

  1. Click the Start button.
  2. Click Control Panel.
  3. Click System and Maintenance.
  4. Click Administrative Tools.
  5. Click Services to start the Services Microsoft Management Console (MMC) snap-in.
  6. Search for Windows Remote Management (WS-Management) in the list of service names displayed by the Services MMC snap-in.
  7. Right-click the Windows Remote Management (WS-Management) service name and select Restart to restart the service.

Note: If the WinRM service is not started, the Restart option will not appear in the context menu displayed in Step 7. In this case, select Start.

To restart the WinRM service by using a command-line tool:

  1. Type net stop winrm.
  2. Type net start winrm.


Use the winrm command line tool to create a request to the WinRM service to verify that the service is listening on the network.

To make a request, type winrm get winrm/config -r:<computer>, where computer is the name of the remote computer where the winrm service is running.

Related Management Information

Listener Availability

Management Infrastructure


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