Service failed to restart after a backup or restore

The DFS Replication service failed to restart after a backup or restore operation. This failure can occur because the service encountered an internal error. The DFS Replication service must be restarted manually.

Cause

During the backup process, the DFS Replication service is paused and a snapshot is taken of directories to be backed up. After the backup process is complete, the DFS Replication service is instructed to resume. When you see this error, it is because the DFS Replication service failed to restart after a backup or restore operation.

The Service Control Manager will automatically attempt to restart DFS Replication after 30 minutes. If attempts to restart fail, you should check the status of your backup application to see whether it is still accessing files used by DFS Replication.

If your backup application has completed its operation successfully, you can try to restart the DFS Replication service manually using the Services snap-in:

1. Click Start, point to All Programs, point to Administrative Tools, and then click Services.
2. In the Services list, right-click DFS Replication, and then click Start.

To restart the DFS Replication service from the command prompt:

• Type net start dfsr at a command prompt.

Note: If the DFS Replication service appears to be running, you must click Stop and then click Start to restart it.

If the service fails to restart and produces this error after the backup operation is complete, please check the Microsoft web site at http://support.microsoft.com for hotfixes or service packs for the DFS Replication Service. If there is no additional information posted in the Microsoft knowledge base, you may need to engage Customer Support Services (CSS) via http://support.microsoft.com

Prior to engaging CSS please collect the following information and have it ready for the support professional:

1. Collect all DFS Replication debug logs from %Windows%\debug\DFSR*.
2. Save the DFS Replication event viewer log.
3. Use dfsrdiag.exe to dump DFS Replication configuration to a text file by using the following commands:

1. dfsrdiag dumpadcfg >DFSR_AD_CFG.txt
2. dfsrdiag DumpMachineCfg >DFSR_MACHINE_CFG.txt

4. Note the service pack level of the server in question and whether any DFS Replication hotfixes are installed on it.