The browser service was unable to retrieve a list of servers from the browser master %1 on the network %2. Browser master: %1 Network: %2 This event may be caused by a temporary loss of network connectivity. If this message appears again, verify that the server is still connected to the network. The return code is in the Data text box.

Details
Product: Windows Operating System
Event ID: 8021
Source: BROWSER
Version: 5.2
Symbolic Name: EVENT_BROWSER_SERVER_LIST_FAILED
Message: The browser service was unable to retrieve a list of servers from the browser master %1 on the network %2.

Browser master: %1
Network: %2

This event may be caused by a temporary loss of network connectivity. If this message appears again, verify that the server is still connected to the network. The return code is in the Data text box.

   
Explanation

The master browser maintains the browse list and provides it to other computers when requested. This computer could not retrieve the browse list from the master browser four times consecutively.

Possible causes include:

  • Network outages,
  • Name resolution problems,
  • An overloaded master browser, or
  • A master browser that is unavailable because, for example, it is shut down or its network connectivity is lost.

This event usually indicates poor network health. For more information about browsing, see Appendix I: Windows 2000 Server Browser Service on the Microsoft Technet Web site.

   
User Action

If this event is logged more than several times per day, check network connectivity issues. Otherwise, no user action is required.

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