| Details | |
| Product: | Windows Operating System |
| Event ID: | 50 |
| Source: | TermDD |
| Version: | 5.2 |
| Symbolic Name: | STATUS_RDP_PROTOCOL_ERROR |
| Message: | The RDP protocol component %2 detected an error in the protocol stream and has disconnected the client. |
| Explanation | |
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This error can occur if a terminal server receives packets over a Remote Desktop Protocol (RDP) connection that it cannot process. |
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| User Action | |
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To diagnose the specific problem, in the Event Viewer system log, review the Data section in the Event Properties dialog box for event ID 50, Source: TermDD. If the message description displayed in the Event Properties dialog box indicates that data encryption is the problem, see articles 323497, 307454, and 811770 in the Microsoft Knowledge Base. These articles provide information on how to resolve problems with RDP data encryption. If the message description indicates that X.224 is the problem, see article 312313 in the Microsoft Knowledge Base. This article provides more information on how to resolve problems with X.224. |
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