The user %1 has connected and failed to authenticate on port %2. The line has been disconnected.

Details
Product: Windows Operating System
Event ID: 20014
Source: RemoteAccess
Version: 5.0
Symbolic Name: ROUTERLOG_AUTH_FAILURE
Message: The user %1 has connected and failed to authenticate on port %2. The line has been disconnected.
   
Explanation

The connection attempt failed because the system could not authenticate the user.

Possible causes include:

  • The user provided incorrect credentials.
  • The connection request did not match any connection request policy.
   
User Action

To restore the connection, try one or both of the following:

  • Have the user specify the correct credentials.
  • Check the connection request policy on the server by using Internet Authentication Service (IAS) to validate whether the user’s connection request satisfies the policy.

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