Better Together: RecoverPoint for Virtual Machines and Fidelity & Guaranty Life

As data growth increases, so does the need for companies to separate themselves from their competition. Fidelity & Guaranty Life “competes with firms offering similar products, so we need to differentiate by processing customer applications faster and running our business 24×7” according to Jeff Sabid, Director of IT Infrastructure. A power outage knocked IT systems offline for hours, and as a result F&GL was unable to process customer orders. This outage was detrimental to business, ultimately costing F&GL tens of thousands of dollars.

After replacing the Commvault System that caused this multiple hour outage, F&GL implemented a Dell EMC Data Protection software solution that would substantially increase efficient availability for business critical applications and workloads. This industry-leading solution provided an unparalleled impact. It not only positively impacted the business, but it also eliminated many of the complexities and time-consuming administration tasks.

F&GL uses Dell EMC RecoverPoint for Virtual Machines and Data Protection software to protect 200 VMs between data centers in Virginia and Texas. “With RecoverPoint for Virtual Machines, we’ve reduced our outage window from hours to minutes. That assures we can keep making money and serving customers during an outage or DR test” says Sabin. The concept of DR has shifted—they are now able to move virtual workloads between data centers with just a few clicks. Not only is the solution easy to use, it also requires minimal training. As a result, it frees up time and resources for the Data Protection IT team, allowing further focus on strategic projects that increase sales. With Dell EMC’s RecoverPoint for Virtual Machines, F&GL was able to save money, make money, and mitigate risks.

Dell EMC’s Data Protection solutions coupled with the Future-Proof Loyalty Program is what truly makes customers comfortable choosing Dell EMC. “Dell EMC’s Future-Proof Loyalty Program goes well beyond what most technology companies provide. Dell EMC has been listening to their customers” says Sabin. Satisfaction guaranteed for 3 years across storage, data protection and HCI appliance customers.

For Fidelity & Guaranteed Life, the peace of mind is invaluable.

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How do I submit an item as a False Positive if it’s over 100mb

I need a solution

As it says in the title, I have an installer that is being flagged by Symantec Ws.Reputation.1. I’m trying to submit it as a False Positive, but the file is 180 MB in size and I can’t use the false positive page at https://submit.symantec.com/false_positive/standard/. 

Thanks in advance for any help you can give. 

0

1551811305

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Many alerts of “The client computer has been renamed”

I need a solution

Hi everybody.

I need your help. The SEPM send many alerts of “The client computer has been changed”. What could be causing this?

I don´t find any information about this

This the email alert:

01/30/2019 14:28:44

Default
symantec
My CompanyMH UsersUsuarios HabilitadosVice-AlcaldiaIgualdad y Género

Computo_6

J_Monge

Computer

No

DOMAIN.LOCAL

The client computer has been renamed

01/30/2019 14:28:33

Default
symantec
My CompanyMH UsersUsuarios HabilitadosVice-AlcaldiaIgualdad y Género

Computo_6

J_Monge

Computer

No

DOMAIN.LOCAL

The client computer has been renamed

01/30/2019 14:28:24

Default
symantec
My CompanyMH UsersUsuarios HabilitadosVice-AlcaldiaIgualdad y Género

Computo_6

J_Monge

Computer

No

DOMAIN.LOCAL

The client computer has been renamed

01/30/2019 14:23:44

Default
symantec
My CompanyMH UsersUsuarios HabilitadosVice-AlcaldiaIgualdad y Género

Computo_6

J_Monge

Computer

No

DOMAIN.LOCAL

The client computer has been renamed

01/30/2019 14:23:33

Default
symantec
My CompanyMH UsersUsuarios HabilitadosVice-AlcaldiaIgualdad y Género

Computo_6

J_Monge

Computer

No

DOMAIN.LOCAL

The client computer has been renamed

01/30/2019 14:23:24

Default
symantec
My CompanyMH UsersUsuarios HabilitadosVice-AlcaldiaIgualdad y Género

Computo_6

J_Monge

Computer

No

DOMAIN.LOCAL

The client computer has been renamed

01/30/2019 14:18:43

Default
symantec
My CompanyMH UsersUsuarios HabilitadosVice-AlcaldiaIgualdad y Género

Computo_6

J_Monge

Computer

No

DOMAIN.LOCAL

The client computer has been renamed

01/30/2019 14:18:33

Default
symantec
My CompanyMH UsersUsuarios HabilitadosVice-AlcaldiaIgualdad y Género

Computo_6

J_Monge

Computer

No

DOMAIN.LOCAL

The client computer has been renamed

01/30/2019 14:18:24

Default
symantec
My CompanyMH UsersUsuarios HabilitadosVice-AlcaldiaIgualdad y Género

Computo_6

J_Monge

Computer

No

DOMAIN.LOCAL

The client computer has been renamed

01/30/2019 14:18:14

Default
symantec
My CompanyMH UsersUsuarios HabilitadosVice-AlcaldiaIgualdad y Género

Computo_6

J_Monge

Computer

No

DOMAIN.LOCAL

The client computer has been renamed

01/30/2019 14:28:44

Default
symantec
My CompanyMH UsersUsuarios HabilitadosVice-AlcaldiaIgualdad y Género

Computo_6

J_Monge

Computer

No

DOMAIN.LOCAL

The client computer has been renamed

01/30/2019 14:28:33

Default
symantec
My CompanyMH UsersUsuarios HabilitadosVice-AlcaldiaIgualdad y Género

Computo_6

J_Monge

Computer

No

DOMAIN.LOCAL

The client computer has been renamed

01/30/2019 14:28:24

Default
symantec
My CompanyMH UsersUsuarios HabilitadosVice-AlcaldiaIgualdad y Género

Computo_6

J_Monge

Computer

No

DOMAIN.LOCAL

The client computer has been renamed

01/30/2019 14:23:44

Default
symantec
My CompanyMH UsersUsuarios HabilitadosVice-AlcaldiaIgualdad y Género

Computo_6

J_Monge

Computer

No

DOMAIN.LOCAL

The client computer has been renamed

01/30/2019 14:23:33

Default
symantec
My CompanyMH UsersUsuarios HabilitadosVice-AlcaldiaIgualdad y Género

Computo_6

J_Monge

Computer

No

DOMAIN.LOCAL

The client computer has been renamed

01/30/2019 14:23:24

Default
symantec
My CompanyMH UsersUsuarios HabilitadosVice-AlcaldiaIgualdad y Género

Computo_6

J_Monge

Computer

No

DOMAIN.LOCAL

The client computer has been renamed

01/30/2019 14:18:43

Default
symantec
My CompanyMH UsersUsuarios HabilitadosVice-AlcaldiaIgualdad y Género

Computo_6

J_Monge

Computer

No

DOMAIN.LOCAL

The client computer has been renamed

01/30/2019 14:18:33

Default
symantec
My CompanyMH UsersUsuarios HabilitadosVice-AlcaldiaIgualdad y Género

Computo_6

J_Monge

Computer

No

DOMAIN.LOCAL

The client computer has been renamed

01/30/2019 14:18:24

Default
symantec
My CompanyMH UsersUsuarios HabilitadosVice-AlcaldiaIgualdad y Género

Computo_6

J_Monge

Computer

No

DOMAIN.LOCAL

The client computer has been renamed

01/30/2019 14:18:14

Default
symantec
My CompanyMH UsersUsuarios HabilitadosVice-AlcaldiaIgualdad y Género

Computo_6

J_Monge

Computer

No

DOMAIN.LOCAL

The client computer has been renamed

0

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Is smtpmail distributed as standard with Networker? (specifically 7.6.2.1)

Bit of an odd scenario, so apologies in advance!

I’m investigating one of our servers which has a few scheduled tasks running on it, attempting to make use of a ‘smtpmail.exe’. The only reference to any smtpmail executable I could find with the same argument syntax, is the one in EMC networker (as seen in this thread), and there just happens to be an installation of EMC networker on this particular server, with the ‘Legato/nsr/bin’ directory in the PATH. Which seems a pretty good indicator that the intention was for these tasks to be using smtpmail from networker.

However, there is no smtpmail executable in the bin directory, and never having heard of EMC networker until today, I don’t know if it’s something that is actually part of EMC networker and has somehow been removed from this particular installation, or it’s something non-standard and the above thread is just a bit of a red-herring.

Thanks in advance for any insights!

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Black Screens

I need a solution

I have a Windows Server 2016 Server that was upgraded (in-place) from Windows 2012 R2. It is a physical server that will randomly lock up with a black screen.   When the lock up occurs the server will still be responsive, you can ping the server, services continue to function (for awhile) but you cannot connect with RDP/console.  When we uninstall Symantec the issue goes away.  We have tried all the latest Symantec version and the issues continues to happen.

I found this forum post referencing the same issue: https://www.symantec.com/connect/forums/black-screens

And this article

https://support.symantec.com/en_US/article.TECH236543.html

However, these articles say the problem has been fixed in the latest Symantec update. I am using Endpoint 14.2 which is several versions newer then the ones referenced in the article and am still experiencing this issue.

0

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Cannot use BBB for CIFS share backup

Hello folks,

I need to backup a CIFS share which I have manually mounted as drive Z: to my NetWorker server (Windows Server 2012 R2, v18.1.0.2).

In the documentation is mentioned that mount points can be backed up with the block-based backup feature:

Volume mount points—Specify volume mount points as save sets. For

example:

D:mount_point_name (for a single mount point)

D:mount_point_name1mount_point_name2mount_point_name3

(for nested mount points)

So I created a straight forward client resource with the BBB flag set to yes and “Z:” in the save set field.

But I get the message:

“\<unc-path>:No such file or directory”

Can anyone help?

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