VxRail: VDP backup fails on VM with error “There were no valid disks selected for backup. Only VM configuration files were backed up”

Article Number: 524449 Article Version: 3 Article Type: Break Fix



VxRail Appliance Family

VDP shows error: “There were no valid disks selected for backup. Only VM configuration files were backed up” when trying to backup a VM

VDP logs show:

2018-08-07T15:37:32.460-09:00 avvcbimage Warning <0000>: [IMG1002] Disk 2000 ([MARVIN-Virtual-SAN-Datastore-xxxxx/ABC.vmdk) has been intentionally excluded from backup

VM disk mode was set to “Independent – Persistent”. This disk mode doesn’t allow snapshots to be taken on the disk, and thus unsupported by VDP. You can check that from the VM settings as shown below:

User-added image

1. Power off the affected VM (You may need to take a clone as a backup before proceeding).

2. Once powered off, change the disk mode on the affected VM to “Dependent”.

3. Power back on the VM, and retry the backups from the VDP plugin.

Refer to AvamarKB-468794

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Re: “save …” command doesn’t reach the client

Backup (file level) on one of the nodes in a SQL cluster is not running.

Networker Server V9.1.1.3.Build.189

Windows Server 2012 Std.

NW client –> 9.1.1.9.Build.394 (also tested 9.1.1.7)

############## another environment with the same issue #############

Windows Server 2016 Std.

NW client –> 9.1.1.9.Build.394

####################################################################


A try to backup C: ends in a time out of pseudo saveset (30 min).

There are no Problems on another MS SQL HAG node, same config.

The backup was runnning before. The communication (IP, port, firewall ect.) is given, checked with tcpdump many times.

DNS is correct for server, client, storage node and data domain. Also checked, many times between the components.


The NIC on both nodes in the cluster has multiple IPv4 addresses.


Already reinstalled the client (incl. deleting …EMC NEtworker) and updated the NSR Peer Information.

The server entry in the servers file is set.

There are no log entries regarding errors or warnings on the server, even in the daemon.raw on the client.

Only with the command “dbgcommand -p PID D=9” on the client I can see more in the daemon.raw, but no errors as well.


Networker checks the backup by savefs (successully) and that’s all. The real “save …” command doesn’t raech the client.

I can start the backup from the client by the “NetWorker User”, it’s running.

Also, I can start the backup by copying the “save …” command from NMC action log.

In both cases the backup is running successfully.

I’ve checked everything … no ideas anymore

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Re: Hyper-V Cluster 2012 R2 (12 Node ) , Unity 550F( with offloading ISCSI ) -> Disk Role Change over 70 Seconds !

Hi,

we have opend a Ticket already with EMC , but as we cant use our shiny new Unity at all at the Moment . I would like to adress the Problem to the Community as well.

Ist Situation , we have a VNX connected to a Hyper-V 2012 Cluster via ISCSI ( 10GB ) … MS DSM was used not PowerPath . The Combination workst since 4 Years … no Drops not Problems … rock solid !!ur

Now we got our new Unity the first Thing we noticed that the Lun 0 is now not a Disk -1 as on our 2 VNX .

We configured the ISCSI Part exactly ! like we did with the VNX , everthing looks alike .

BUT if you switch the Hyper-V Disk Role to another Node in the Cluster the DiskRole Process will take Seconds until the ROLE is GREEN again in the FailOverCluster Managment Console and even then there is now IO Traffic until around 80! Seconds later. “

So the VM “Stops” for 80 Seconds ( like it is freezed ! ) . The Storage is for that Reason at the Moment not usable because we have such an Impact in the Production that it is irresponsible to use the “expensive” Unity for that Matter.

The Same Disk Role Change on a Disk Role with a VNX 5600 then the Traffic will “break in” for a fraction of a second and then it “goes” on … like a breeze.

Anyone has such an Experience also in Regard to an UNITY 550F, 300 ( firmware 4.4 ) . The two Unitys are connected via Each other in an active/active Failover Senario ( for that Reason then need direct FC Connection ). We have a Speciality on the UNITY 550F as they have the ISCSI ( Ethernet Interfaces with Offloading ) . Maybe there are also Question in Regard to PowerPath and the “ISCSI with Offloading” , which could fit the Problem Description.

Maybe someon has a Glue where to start the Search or has maybe heard form EMC ( I read about PowerPath Error Description which sounded alike )

Regards and Thanks

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NetWorker 9.1: If short name for the NetWorker server is not resolved, the recently upgraded client fails with “The Index session is invalid”

Article Number: 502867 Article Version: 3 Article Type: Break Fix



NetWorker 9.1.1

Since updating the NetWorker client for Windows from 8.2.4.7 to 9.1.1.3 the backups are failing for the drive letters with

— Job Indications —

<SystemDrive_Letter>:: File index could not be obtained due to <Unable to do Index lookup of path ‘<SystemDrive_Letter>:’. The Index session is invalid.

>. Contents of this directory may not be properly backed up. See save man page (Command Reference Guide) for more information.

While the pseudo_saveset reports in the <Get Full Log>:

89982:save: Only one server can be specified, using the last server entry ‘<NetWorker_server_FQDN>’.

89982:save: Only one server can be specified, using the last server entry ‘<NetWorker_server_FQDN>’.

89982:save: Only one server can be specified, using the last server entry ‘<NetWorker_server_FQDN>’.

89982:save: Only one server can be specified, using the last server entry ‘<NetWorker_server_FQDN>’.

(Note: has save -s <NetWorker_server_FQDN> in the Backup command of the client resource, removed it)

98519:save: Unable to setup direct save with server <NetWorker_server_FQDN>: Failed to connect to storage node on <NetWorker_server_short_name>: Failed to connect to host ‘<NetWorker_server_short_name>’: Unknown host.

98520:save: Falling back to agent-assisted indirect save

98519:save: Unable to setup direct save with server <NetWorker_server_FQDN>: Failed to connect to storage node on <NetWorker_server_short_name>: Failed to connect to host ‘<NetWorker_server_short_name>’: Unknown host.

98520:save: Falling back to agent-assisted indirect save

98519:save: Unable to setup direct save with server <NetWorker_server_FQDN>: Failed to connect to storage node on <NetWorker_server_short_name>: Failed to connect to host ‘<NetWorker_server_short_name>’: Unknown host.

98520:save: Falling back to agent-assisted indirect save

100690:save: C:: File index could not be obtained due to <Unable to do Index lookup of path ‘C:’. The Index session is invalid.

>. Contents of this directory may not be properly backed up. See save man page (Command Reference Guide) for more information.

C:: File index could not be obtained due to <Unable to do Index lookup of path ‘C:’. The Index session is invalid.

>. Contents of this directory may not be properly backed up. See save man page (Command Reference Guide) for more information.

90096:save: save of ‘C:’ to ‘<NetWorker_server_FQDN>’ failed: Can’t encode arguments

99123:save: Handling an abort while processing Windows backup.

90097:save: ASR Backup: aborting VSS volume save because Quit flag is set.

100690:save: E:: File index could not be obtained due to <Unable to do Index lookup of path ‘E:’. The Index session is invalid.

>. Contents of this directory may not be properly backed up. See save man page (Command Reference Guide) for more information.

E:: File index could not be obtained due to <Unable to do Index lookup of path ‘E:’. The Index session is invalid.

>. Contents of this directory may not be properly backed up. See save man page (Command Reference Guide) for more information.

90096:save: save of ‘E:’ to ‘<NetWorker_server_FQDN>’ failed: Can’t encode arguments

99123:save: Handling an abort while processing Windows backup.

90097:save: ASR Backup: aborting VSS volume save because Quit flag is set.

<NetWorker_client_FQDN>: C: level=incr, 11 GB 00:00:32 18730576 files

Completed savetime=1501793780

90014:save: The backup of VSS emit save set ‘C:’ failed.

100129:save: Unable to update job with id ‘0’ with name value ‘C:’: Invalid or NULL session channel

<NetWorker_client_FQDN>: E: level=incr, 11 GB 00:00:43 18927024 files

Completed savetime=1501793781

90014:save: The backup of VSS emit save set ‘E:’ failed.

100129:save: Unable to update job with id ‘0’ with name value ‘E:’: Invalid or NULL session channel

<NetWorker_client_FQDN>: \?VOLUME{36F43974-F22F-11E5-9606-806E6F6E6963} level=incr, 14 MB 00:00:58 65 files

Completed savetime=1501793779

90015:save: The backup of VSS emit save set ‘\?VOLUME{36F43974-F22F-11E5-9606-806E6F6E6963}’ succeeded.

94694:save: The backup of save set ‘\?VOLUME{36F43974-F22F-11E5-9606-806E6F6E6963}’ succeeded.

99123:save: Handling an abort while processing Windows backup.

90117:save: Unable to perform the ASR backup: cannot obtain the VSS MBS status.

86024:save: Error occured while saving disaster recovery save sets.


The passages are from
NMC ->

Monitoring ->

the Workflow’s Show details … ->

Workflow runs click the failed occurrence ->

Workflow actions click the failed occurrence ->

“Show Details” ->

Failed: backups at the bottom of the “Details” pane.

The NetWorker client’s nor the NetWorker server’s short names are resolvable

Add entries for the respective hosts into their etc hosts files.

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How to run an on-demand backup of the VM residing under the “containerclients” domain using CLI.

I want to run an on-demand backup of the VM under the domain “containerclients” using CLI. It keeps on giving me error client is not a member of the group.

admin@Backupserver:~/>: mccli client backup-group-dataset –name=”/VCenter/ContainerClients/VMClient” –group-name= “/VCenter/VMwareBackupGroup”

1,22241,Client is not a member of group.

admin@Backupserver:~/>:



Where as i can run it from GUI by selecting the VM seperately and while starting the backup it asks for Groupname in which the Container folder is added. So it seems it can collect the information from GUI but not from CLI.

I do not want to run it by adding the client into some temporary group. I want to know how to run it directly as we run on-demand backup for an agent based client, as it is possible from GUI

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Re: Can we change the control port settings on isilon node?

Sorry, Control Port?

Isilon doesn’t have Management ports, or management interfaces. All management is done in-band. Because you’re likely talking about doing NDMP-based backups to a DataDomain, I assume that you’re talking about the network interfaces for your 3-way NDMP. So all that’s necessary to accomplish what you’re describing is to:

#1 Ensure that your backup application, NetBackup, NetWorker, etc. is using a smart connect zone name to talk to the Isilon cluster.

#2 Ensure that there are enough IP addresses for the new interfaces un-used on the static smartconnect zone on the Isilon Cluster.

#3 Add the network interfaces for the new nodes to that SmartConnect Zone/Pool. (Assuming they are cabled, and switch ports are cabled correctly).

That’s it. I hope that helps!

~Chris

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How to add VTL tapes on DD6300 & label them into “Oracle_VTL” pool

Dear all ,

This is liulei , I was back

so , How to add VTL tapes on DD6300 & label them into “Oracle_VTL” pool ?

In DD6300, each time we can just add 15 tapes, we needs to add more slots if we want to create more tapes.

Here is example,

20180928_140017.jpg

We want to add 30 tapes, but some of them needs to add extra more slots.

For enough space, we can add tapes directory.

20180928_140027.jpg

and input tapes number and Barcode ..etc

20180928_140038.jpg

What about if slot is use up ? Yes , we can add more slot

20180928_140120.jpg

After that , we can create more tapes now.

20180928_140141.jpg

Those new tapes can be seem from EMC networker or other backup software.

Please check VTL slot range on EMC Networker

20180928_140152.jpg

After all prepared, we can do “label tapes”

20180928_140157.jpg

Then , problem solved.

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Symantec ATP Virtual Appliance not starting after upgrade.

I need a solution

Hi All,

Recently we have upgraded the Symantec ATP virtual applinace and after the reboot the services are stopping automaticaly.

Noticed below message in the /var/log/message

 satpn_SHM: INFO – xxx.xx.com CEF:0|Symantec|ATPU|3.2.0|1|Message|5|msg=Stop All Services.

Can anyone help on this.

0

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