ProxySG&CAS | Issues about ICAP Error

I need a solution

Dear All,

   I have issues about ICAP error returned when scan with Kaspersky Labs

Proxy of my customer Intercept SSL, connect with proxy type Explicit and CAS OS version :2.3.1.2 about ICAP error following information as below,

This issues occurred when access website:accounts.google.com only with Google Chrome Browser.

but when access with IE browser normal to access that website

I found concern KB for this issues following this url >> https://support.symantec.com/en_US/article.TECH246111.html

I have tried to do follwing workaround recommend Disabling the enhanced scanning features in Kaspersky. Issues still occurred.

but if I tried to disable as below ” Enable Antivirus engine heuristic ” it work and can access to Google accounts.

Please recommed about this issues. i cannot setting for workaround to disable function as same as above.

Best Regards,

Chakuttha R.

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Can’t expand tabs on Adminstrator Daily Summary Report.

I need a solution

Has anyone else had an issue with setting up scheduled reports in 14.2 to be emailed to administrators in an HTML document, and not being able to expand the tabs when the report is opened in the browser? I tried on both Chrome and IE, and cannot expand the tabs on the report in either. I have no problem viewing the report when i generate it inside the SEPM console, and view it there.

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Unable to navigate to amtrak.com

I need a solution

Hello, 

I am having an issue connecting to https://www.amtrak.com. We are using the ProxySG in transparent mode and the website is not being blocked. I am able to access it via Safari in OS X 10.11.6 and Internet Explorer 11 in Windows 7, but not Chrome or Firefox in both OSs. I am wondering if any one using a ProxySG 6.5.10.4 in transparent mode is having the same problem? 

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7022658: Printer portal credentials not active until after browser refresh

This document (7022658) is provided subject to the disclaimer at the end of this document.

Environment

Micro Focus iPrint Appliance 3.1

Situation

When trying to install a printer from the iPrint Portal (https://<address>/print/printers) using Chrome or IE, the installation page alerts the user to login, even though the user is already logged in. The user will not be able to install the printer until after he/she refreshes the page.

Resolution

Apply iPrint Appliance 3.1 Patch 2 thru the channel

Cause

There is a problem with rendering the UI to display printers.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented “AS IS” WITHOUT WARRANTY OF ANY KIND.

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XenDesktop 7.15 – Windows 10 App package stays in VDI after removed from Master Image

Install VDA 7.15 on a Windows 10 Enterprise 1709 domain joined machine.

Run the command to check list of default apps “Get-ProvisionedAppXPackage -Online|Select DisplayName”

Output shows:

DisplayName

———–

Microsoft.BingWeather

Microsoft.DesktopAppInstaller

Microsoft.GetHelp

Microsoft.Getstarted

Microsoft.Messaging

Microsoft.Microsoft3DViewer

Microsoft.MicrosoftOfficeHub

Microsoft.MicrosoftSolitaireCollection

Microsoft.MicrosoftStickyNotes

Microsoft.MSPaint

Microsoft.Office.OneNote

Microsoft.OneConnect

Microsoft.People

Microsoft.Print3D

Microsoft.SkypeApp

Microsoft.StorePurchaseApp

Microsoft.Wallet

Microsoft.Windows.Photos

Microsoft.WindowsAlarms

Microsoft.WindowsCalculator

Microsoft.WindowsCamera

microsoft.windowscommunicationsapps

Microsoft.WindowsFeedbackHub

Microsoft.WindowsMaps

Microsoft.WindowsSoundRecorder

Microsoft.WindowsStore

Microsoft.Xbox.TCUI

Microsoft.XboxApp

Microsoft.XboxGameOverlay

Microsoft.XboxIdentityProvider

Microsoft.XboxSpeechToTextOverlay

Microsoft.ZuneMusic

Microsoft.ZuneVideo

Remove applications that you don’t want to show in master image, using the command:

Get-AppxPackage *package name as shown above* | Remove-AppxPackage

User-added image
Take a snapshot of the machine and create Windows 10 Desktops from this Master Image using MCS random machines.

Once the VM is created, login to it, with the same account used to remove the apps initially, we didn’t find those apps, it was missing.

But, if you log off and restart virtual machine, login with another Domain User, you will see all the apps for the new user, no matter it was removed from Master Image.

So this looks like application specific, when we remove them, it removes for that user but not from the Windows packages.

That’s why we can reinstall all those apps, once removed from the command

Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}

As a workaround, check if these are Random or Static VDA machines?

You may configure to run startup tasks to remove these apps at startup, through Powershell Scripts.

If these are Static machines, you need to do it once for each user.

If these are Random machines, you will have to run it at every boot or login.

If you want to remove them permanently, you need to engage Microsoft.

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7022749: How to remove the iPrint for OES 2015 Add On product

This document (7022749) is provided subject to the disclaimer at the end of this document.

Environment

iPrint for OES 2015

iPrint for OES 2015 is an Add On product that is available for extra purchase beyond OES. It provides Mobile printing capabilities (email printing, QuickPrint, Chromebook printing, mobile device printing, etc)

This document does not apply to OES 2018

Situation

A problem with licensing on iPrint for OES 2015 prevents printing and prevents the ability to manage iPrint with a 0x501 error

The /ipcon management page won’t load.

The iPrint process appear to be running fine on the server

ps -ef | grep iprint correctly shows two ipsmd processes running and one iprintgw process running.

The /var/log/apache/error_log shows the following when trying to manage iPrint objects:

[DATE + TIME] [error] REST call failed. HTTP Status Code: 500

[DATE + TIME] [error] Fetching license info failed.

[DATE + TIME] [error] Http Code : 500

[DATE + TIME] [error] Curl Code : 22

[DATE + TIME] [error] Error occurred while fetching licensing information.

[DATE + TIME] [error] ParseAndProcessIPPRequest : No valid license available

[DATE + TIME] [warn] IPP Operation error=SRVR_ERR_OPERATION_NOT_SUPP, operation=Get Printer Attributes

Resolution

1. Edit the /etc/opt/novell/iprint/conf/iprintconf.properties file

Original:

platform=oes

mobility_addon_installed=true

mobility_addon_configured=true

Change to:

platform=oes

mobility_addon_installed=false

mobility_addon_configured=false

2. Configure the iPrint Mobile service to not run on bootup:

chkconfig novell-iprint-mobile off

3. Restart the Print Manager, Driver Store, and Apache:

rcnovell-ipsmd restart;rcnovell-idsd restart;rcapache2 restart

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented “AS IS” WITHOUT WARRANTY OF ANY KIND.

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bypass PGP at startup – SCCM Task Sequence

I need a solution

We are using SCCM from Microsoft.  we have a task sequence that does an upgrade from Windows 7 x64 to Windows 10 1709.   In this task sequence we run this command:

“c:Program Files (x86)PGP CorporationPGP Desktoppgpwde” –add-bypass –admin-authorization –disk 0

We set this to run as a certain user and this user is in the correct AD group called WDE-ADMIN.  When the task sequence runs this command it works but when the machine comes back after a reboot the task sequence is prevented from contunuing since you have to click a “Other User login icon” and then enter your user/password.   How do you disable this Other User login icon?  it is preventing the SCCM task sequence from continuing. 

Or another way to say this is”  How do you automate the OS upgrade of a Windows 7 x64 machines that has PGP installed?  The system needs to reboot between 3-6 times depending on what software we install etc….

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