NetScaler Gateway Client System Extension Gets Blocked on Newly Installed MacOS High Sierra (10.13)

If you install a fresh copy of Mac OS High Sierra on a new machine (not upgrade) and try to install NetScaler Gateway plugin for Mac, then you will see a popup indicating that the system extensions signed by “Citrix Systems Inc.” were blocked.

User-added image

Even though you see the message that installation was successful, VPN connections to NetScaler Gateway will not work.

This issue doesn’t arise if you upgrade from older Mac OS to High Sierra because the extensions were already approved during the previous plug-in installation on older OS.

Related:

Notice of Status Change Announcement for Cisco RISE Integrating Citrix ADC (version 10.1 and above) with a Cisco Nexus 7000 Series Switch

Citrix Systems, Inc. and Cisco jointly announces a Notice of Status Change for Cisco RISE (Remote Integrated Service Engine) Integrating Citrix ADC. This announcement marks the beginning of the lifecycle management phase for Cisco RISE Integrating Citrix ADC.

The tables below explain important information regarding dates and support options during this period. The dates and milestones provided are in accordance with the policies of the Citrix ADC at the time of the product’s release and are in accordance with stated End of Life/End of Support policies for Citrix Systems, Inc.

Table 1. Release Milestones and Dates for Citrix ADC version 10.1 and above for Cisco RISE Integration



Milestone


Definition


Date
Notice of Change (NSC)
The NSC date is the date on which Citrix announces the intent to initiate the lifecycle management process for a given hardware/software offering.

July 3, 2018

Feature Deprecation

The date on which this feature will be deprecated

Dec 3, 2018

Feature Removal


The Citrix ADC release from which these features will not be available

Q2 2019 (Next

Citrix ADC GA Release)

Customer Actions

Citrix recommends existing customers could continue to use Citrix ADC instances in the traditional (accessing individual appliances) one/two -arm deployments with Cisco Nexus 7000 Series switch.

For More Information

For more information about the Citrix application delivery systems, visit http://www.citrix.com/netscaler or contact your local Citrix sales representative or authorized Citrix business partner.

For more information about the Cisco RISE visit https://www.cisco.com/c/en/us/solutions/data-center- virtualization/remote-integrated-services-engine/index.html?dtid=osscdc000283 or contact your local Cisco Sales representative or authorized Cisco business partner.

Related:

Notice of Change Announcement for Version 11.0.X of the Netscaler Operating System

Citrix Systems, Inc. announces End of Maintenance for versions 11.0.x of the NetScaler operating software.

Table 1. Release Milestones and Dates for version 11.0.x of the NetScaler operating system

Milestone Date
Notice of Change (NSC) November 30, 2017
End of Maintenance (EOM) May 30, 2018
End of Life date (EOL) May 30, 2019

Click here for the Citrix Product Lifecycle Milestones Definitions.

Software Versions Affected

Table 2 (below) lists the software version numbers affected by this announcement and their replacements. The Replacement / Alternatives column represents the migration path for the discontinued software release versions.

Note: 11.1.x is not impacted with this announcement, only 11.0.x.

Table 2. Software Versions affected by this announcement.

Software Versions affected Replacement / Alternatives
Release 11.0.x For 5900/8900, download latest 10.5.x and 11.1.x releases. For rest of MPX/SDX, download the latest 10.5.x, 11.1.x or 12.x releases of the NetScaler firmware.

For VPX, download the latest GA 11.1.x or 12.x releases of the NetScaler firmware

Please check the Citrix Downloads site for the most current firmware build

Related:

Notice of Status Change Announcement for Citrix NetScaler MPX/SDX 11500, 13500, 14500, 16500, 18500, 20500, 17550, 19550, 20550, 21550 and Citrix NetScaler AppFirewall MPX 10500 Appliances

Citrix Systems, Inc. announces the future End-of-Sale (EOS) for the Citrix NetScaler MPX/SDX 11500, 13500, 14500, 16500, 18500, 20500, 17550, 19550 20550, 21550 and NetScaler AppFirewall MPX 10500 appliances. The last date to purchase a new NetScaler MPX/SDX 11500, 13500, 14500, 16500, 18500, 20500, 17550, 19550, 20550, 21550 and NetScaler AppFirewall MPX 10500 is January 1, 2015. Customers with active service contracts will continue to receive support from Citrix Technical Support until January 1, 2020 adherent to the Citrix NetScaler EOL Policy and pursuant to the terms and conditions of the support contract.

The tables below explain the Citrix NetScaler life cycle management milestones as well as important information regarding dates and support options during this period. The dates and milestones provided are in accordance with the policies of the Citrix NetScaler MPX/SDX 11500, 13500, 14500, 16500,18500, 20500, 17550, 19550 20550, 21550 and NetScaler AppFirewall MPX 10500 appliances at the time of the product’s release.

Table 1. End-of-Life Milestones and Dates for the Citrix NetScaler MPX/SDX 11500, 13500, 14500, 16500, 18500, 20500, 17550, 19550 20550, 21550 and NetScaler AppFirewall MPX 10500 appliances



Milestone


Definition


Date
Notice of Change (NSC)
The NSC date is the date on which Citrix announces the intent to initiate the lifecycle management process for a given hardware/software offering.

July 1,

2014
End of Sale (EOS)
The date on which the product is no longer available for purchase.

January 1, 2015
End of Life date (EOL)
The EOL milestone signals the point at which support is no longer available for the specified hardware platform. At this time, product information will be limited to the historical material available on MyCitrix.com or other online resources and is subject to removal at a future date.

January 1, 2020

Products Affected

The product numbers affected by this announcement and their replacements are listed in Table 2 (below). The hardware versions listed in the Product Replacement / Alternatives column represent the migration path for this discontinued hardware product family.

Related:

Notice of Status Change Announcement for Citrix NetScaler MPX/SDX 11500, 13500, 14500, 16500, 18500, 20500, 17550, 19550, 20550, 21550 and Citrix NetScaler AppFirewall MPX 10500, and MPX 12500 Appliances

Citrix Systems, Inc. announces the future End-of-Sale (EOS) for the Citrix NetScaler MPX/SDX 11500, 13500, 14500, 16500, 18500, 20500, 17550, 19550 20550, 21550 and NetScaler AppFirewall MPX 10500 and 12500 appliances. The last date to purchase a new NetScaler MPX/SDX 11500, 12500, 13500, 14500, 16500, 18500, 20500, 17550, 19550, 20550, 21550 and NetScaler AppFirewall MPX 10500 and 12500 is January 1, 2015. Customers with active service contracts will continue to receive support from Citrix Technical Support until January 1, 2020 adherent to the Citrix NetScaler EOL Policy and pursuant to the terms and conditions of the support contract.

The tables below explain the Citrix NetScaler life cycle management milestones as well as important information regarding dates and support options during this period. The dates and milestones provided are in accordance with the policies of the Citrix NetScaler MPX/SDX 11500, 13500, 14500, 16500,18500, 20500, 17550, 19550 20550, 21550 and NetScaler AppFirewall MPX 10500 and 12500 appliances at the time of the product’s release.

Table 1. End-of-Life Milestones and Dates for the Citrix NetScaler MPX/SDX 11500, 13500, 14500, 16500, 18500, 20500, 17550, 19550 20550, 21550 and NetScaler AppFirewall MPX 10500 and 12500 appliances



Milestone


Definition


Date
Notice of Change (NSC)
The NSC date is the date on which Citrix announces the intent to initiate the lifecycle management process for a given hardware/software offering.

July 1,

2014
End of Sale (EOS)
The date on which the product is no longer available for purchase.

January 1, 2015
End of Life date (EOL)
The EOL milestone signals the point at which support is no longer available for the specified hardware platform. At this time, product information will be limited to the historical material available on MyCitrix.com or other online resources and is subject to removal at a future date.

January 1, 2020

Products Affected

The product numbers affected by this announcement and their replacements are listed in Table 2 (below). The hardware versions listed in the Product Replacement / Alternatives column represent the migration path for this discontinued hardware product family.

Related: