MCS on AWS failed with error “The Catalog could not be loaded due to the following errors: There are no master images associated with this catalog”

MCS follows the below process to create vm on AWS.

1.Create an S3 Bucket on AWS

2.Uploading our service RPM file to the S3 Bucket

3.Creating a signed URL to retrieve our RPM from the S3 Bucket

4.Creating a volume worker with userdata containing a script to install our service using the signed URL

But for AWS China user, we cannot access the URL as the 80/443 ports for inbound transport is blocked by default.

So step 4 cannot complete, and then MCS will throw the above error at last.


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Dell EMC Integrated Data Protection – Cloud-Ready, Simpler & More Powerful

EMC logo

Today, we’re delivering the next evolution in integrated data protection for mid-size and enterprise organizations—with more cloud options and faster restore performance for the Dell EMC Integrated Data Protection Appliance (IDPA). IDPAs deliver the perfect mix of simplicity and power—simply powerful data protection at a lower cost-to-protect, and is guaranteed. Dell EMC IDPA: Simply Powerful Data Protection Organizations need to efficiently protect an ever-increasing amount of data in a growing ecosystem of applications — all while improving time-to-value, reducing overall cost and complexity, and planning for growth. Organizations also need to seamlessly incorporate cloud into data … READ MORE


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“TerminatingError: Error retrieving item from path” while using PowerShell code when creating Machine Catalogs for MCS in Azure

PowerShell cmd let “$provScheme” fails with following error while creating MCS catalog on Azure using Citrix blog with Narrow Scope Service Principal:

PS C:> $provScheme

TaskId : xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

Active : False

Host : Server name

DateStarted : mm/dd/yyyy hr:mm:ss AM/PM

Metadata : {}

Type : NewProvisioningScheme

Status : Finished

CurrentOperation :

TaskExpectedCompletion :

LastUpdateTime : mm/dd/yyyy hr:mm:ss AM/PM

ActiveElapsedTime : 1

DateFinished : mm/dd/yyyy hr:mm:ss AM/PM

TerminatingError : Error retrieving item from path /IMAGE-resource-group.resourcegroup/imagestorage.storageaccount/images/IMAGE-name.vhd.vhd Not appended with a valid AzureInvetoryType.

Parameter name: fullPath

Actual value was IMAGE-resource-group.resourcegroupimagestorage.storageaccountimages.container.

Storage : {}

WorkflowStatus : Terminated

You may see following exception in Powershell:

“Invalid provisioning scheme”

Citrix Studio would show following error:

User-added image

User-added image

Application event log in Delivery Controller has following event logged:

Log Name: Application

Source: Citrix Machine Creation Service

Date: mm/dd/yyyy hr:mm:ss AM/PM

Event ID: 2007

Task Category: None

Level: Error



Computer: <FQDN ServerName>


Provisioning scheme creation workflow operation failed : System.InvalidOperationException: UnknownError in Create ProvScheme, Get snapshot {0} —> PluginUtilities.Exceptions.WrappedPluginException: Error retrieving item from path /IMAGE-resource-group.resourcegroup/imagestorage.storageaccount/images/image-name.vhd.vhd —> PluginUtilities.Exceptions.WrappedPluginException: Not appended with a valid AzureInvetoryType.

Parameter name: fullPath

Actual value was image-resource-group.resourcegroupimagestorage.storageaccountimages.container.


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Unified Endpoint Management with the Latest Release of ZENworks 2017

Gil Cattelain

As an organization grows, the often-fragmented endpoint management that worked in a smaller company starts to present a significant risk. Scaling requires a user-centric approach with a focus on security and self-service access to your organization’s most necessary applications. Cloud-based apps that offer universal access from any device are flexible, but legacy support is equally …

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The post Unified Endpoint Management with the Latest Release of ZENworks 2017 appeared first on Cool Solutions. Gil Cattelain


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“Unable to connect to the server. Contact your system administrator with the following error” When Launching Desktop

Adaptive transport is a new data transport mechanism for XenApp and XenDesktop and available in Citrix policies.

When set to Preferred, data transport over EDT is used as primary and fallback to TCP. By default, adaptive transport is disabled (Off) and TCP is always used. For testing purposes, you can set Diagnostic mode, in which case only EDT is used, and fallback to TCP is disabled.

First Test with policy set to Preferred. [No UDP Ports are opened]

  1. Launch the Desktop.
  2. From command prompt browse to “C:Program Files (x86)CitrixSystem32”
  3. Run ‘CtxSession’

You can see that TCP is being used with CGP (Session Reliability) and Session Reliability encapsulates the ICA protocol.

User-added image

Run CtxSession /v for a verbose output. Here you can see the port 2598 being used on the VDA.

User-added image

Now set the policy to ‘Diagnostic mode’.

Ensure UDP 1494 and 2598 ports open on the VDA I connect back to the Citrix desktop, run CtxSession /v and receive confirmation that we are now using UDP 2598. This means that HDX Enlightened Data Transport is being used with Session Reliability. You can also check Director and note the protocol will be set as UDP.

User-added image


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SEP 14.2 Unmanaged – Trial License expiration?

I need a solution

Currenlty, I am running SEP 14.2 Unmanaged and would like to know if what will happen to some components if my Trial expires?

I heard that Download Insight or Cloud File Reputation Lookup will be disabled.

But what about Auto-protect? Will Auto-Protect be disabled as well?

Will I still get LiveUpdates as well?

I only need the basic components, especially Auto-Protect. The Cloud File Reputation Lookups not really needed since I do not download a lot of  files or programs on my system.

Have attached a print screen on what might get disabled when the Unmanaged version Trial expires.



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How to Uninstall from Cloud Portal

I need a solution

Is there a way to mass uninstall “Symantec Endpoint Protection Cloud” from the cloud portal? 

I’ve been searching for a way to automate removal of all the installed client in my network which have at least 400 computers. 

It’s a mix of domain and workgroup computers so I cannot push it through GPO.

Any suggestion would be appreciated.



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