ProxySG – Chrome Download behaviour

I need a solution

Hi All,

In ProxySG, We have configured the rule to block the exe based on the file extension and appreant data type. 

When user went to the google.com/chrome and click download option , they able to install the chrome sucessfully. 

Am wondering how it’s not blocked since it’s excutable fille. I took the policy capture where specific rule is neglected as “n/a”.

Rule :

Soucre              Destination               Action 

Any                   File Type                    Deny

Snippet from Policy Capture:

       <Proxy>
  miss:     category=All_Global_Denied_URL
   n/a:     condition=__CondList1Org_Global_Deny_CD

Thanks in Advance….

0

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Datacap Navigator Image Viewer error-‘Unable to display Document:Render Failed’

Hi All,

Getting error in Datacap navigator image viewer in Chrome browser.
Datacap Navigator Image Viewer error-‘Unable to display Document:Render Failed’
It was working fine since 2 months. Suddenly getting issue.

Currently working in IE but issue in chrome.

Any clue.Please help![alt text][1]

[1]: /answers/storage/temp/18838-imageerror.png

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CF API Management – Expose Managed API slider not working

Hi

I hope someone can help.

I want to activate API Management for a CF Node app I have running in the UK region. The strange thing is I cannot move the slider button (top right of screen in the attached screen shot) to Expose Managed API. I have used this feature before so I’m completely puzzled. Is there are rep-requisite to using this that I have forgotten about? I’ve tried different browsers – Chrome, IE, Edge but to no avail.

Any ideas anyone?

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Chrome Extension Not Working // DLP 14.6 MP2

I need a solution

Dear community

Once again, something that’s pretty weird.

Start off with the good news: Google Chrome is still in testphase for production deployment, so it’s not apocalyptic now.

But that’s about it at the moment for the good news.
We have upgraded to DLP 14.6 MP2 (backend and agents) and for IE everything works as expected.
Chrome is not catching destination URLs, so it must be the DLP extension for Chrome. We use GPOs for Chrome and at the moment of the DLP Agent has been installed, the extension ID was not in the whitelisted extensions.
That said, I have whitelisted the extension afterwards, but still the URLs are not recognized.

I can see that in the registry, the entries have been made though.

Also, I have already checked various Connect forum entries regarding this and the following Symantec information:
https://support.symantec.com/en_US/article.TECH240…

Unfortunately, I do not get this working so far.
What am I missing here? Is it because at the moment of installation, in the Chrome GPO no extensions have been allowed?

Any input appreciated.

0

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SEP 14.1 and Security-Cloud Access Display issues

I need a solution

Hi,

there seems to be an display issue with https://sep.securitycloud.symantec.com 

The whole site looks like this, i had our SEPM (14.1) connected to the Cloudconsole but it was not usable because of this.

Anyone experiencing the same problem and knows a workaround?

Tested in FF, Chrome, Edge, IE. and on different systems.

0

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ATP 8840 appliance not accepting default password for setup wizard

I need a solution

Any ideas as to why this will happen. Just installed ATP 8840 appliance. Managed to connect to the Web GUI (certificate error) and trying
to startup the setup wizard but the appliance does not accept the setup default password. What could be the issue – we tried using both chrome and firefox?

Thanks in advance for any help.

0

1508326225

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