Trying to enrol an OS X device and received a fairly unhelpful error message that hasn’t been documented anywhere that I can find.
In any case, opening the browser console makes it pretty clear something is just down.
The response body looks like this:
<html><body><h1>504 Gateway Time-out</h1> The server didn't respond in time. </body></html> Summary URL: https://sepc.securitycloud.symantec.com/api/enroll... Status: 504 Source: Network Address: 34.227.155.xxx:443
The request POST body looked like this:
I’m generally disappointed by the SEPC portal, but we have to use SEPC more or less because of our size (smaller than would justify an MSP), who our clients are (mostly government that requires US-based antivirus) and our devices (all Macs), so, looking for options. There’s also no obvious way to get online support except for this forum… what’s that about?