Make your ZENworks reports publicly available

Ron van Herk

The nice thing with ZENworks Reporter is that you can give people access to reports or dashboards while they have no rights within ZENworks. It’s useful to have reports available for management or maybe for your finance department. If you configure the user source and set the rights within ZENworks Reporter, the users can login …

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The post Make your ZENworks reports publicly available appeared first on Cool Solutions. Ron van Herk


How 4 Customers Use Autonomous Data Warehouse & Analytics

Effective organizations want access to their data, fast, and they want it readily available for analytics. That’s what makes the Autonomous Data Warehouse such a great fit for businesses. It abstracts away the complexities of managing and maintaining a data warehouse while still making it easy for business analysts to sift through and analyze potentially millions of records.

Sign up today for your free data warehouse trial

This enables businesses to spend more time and resources on answering questions about how the business is performing and what to do next, and less time on routine maintenance and upgrades.

How Customers Use a Data Warehouse with Analytics

Here we’ve gathered together four customers who use the Autonomous Data Warehouse with their analytics. Watch what they have to say about their experience, and learn how a self-driving data warehouse helps them deliver more business value.

Data Tank Fuels Growth with Autonomous Data Warehouse

The Autonomous Data Warehouse enables Drop Tank to stand up a data warehouse in about an hour, and then start pulling in useful information in around four hours. This enables them to see information and act upon it very quickly.

With a data warehouse that automatically scales, Drop Tank can run a promotion and even if there’s 500 times the amount of transaction volume, the system can recognize that, make some tuning adjustments, secure systems, and deliver what Drop Tank needs without needing to hire people to manage that.

They’ve also found value in Oracle’s universal credit model. Drop Tank CEO David VanWiggeren said, “If we decide we want to spin up the Analytics Cloud, try it for a day or two and turn it off, we can do that. That’s incredibly flexible and very valuable to a company like us.

With Autonomous Data Warehouse, Drop Tank can now monetize their data and use it to drive a loyalty program to further delight their customers.

Data Intensity and Reporting With Autonomous Data Warehouse

Data Intensity decided to use Oracle Autonomous Data Warehouse to solve a problem they had around finance and financial reporting. Their finance team was spending around 60 percent of their time getting data out of systems, and only the remaining 40 percent generating value back to the business.

They chose Autonomous Data Warehouse because it was quick, easy, solved a lot of problems for them, and suited their agile development. In addition, they’ve really appreciated the flexibility of a data warehouse in the cloud, and being able to scale up and scale down the solution as needed for financial reporting periods.

Their CFO is especially delighted. With the Autonomous Data Warehouse and Oracle Analytics Cloud together, he can get the data he needs when he needs it – even during important meetings.

Since implementing Autonomous Data Warehouse, Data Intensity has had an initial savings of nearly a quarter of a million dollars and they’re running on 10 times less hardware than they were previously. They also have 10 times the number of users accessing the system as they used to, and all of them are driving value rather than just spending their time getting data out of the system.

Looker: Analytics at the Speed of Thought

At Looker, they were seeing demand for a fully managed experience where people didn’t have to worry about the hardware component. Because of the Autonomous Data Warehouse, users can focus on the analytics from day 1 and have interactive question-answer sessions in real time.

Now, Looker can feel confident that they’re fulfilling their growth while providing analytics to the entire organizations as they keep adding new users.

DX Marketing: Advanced Analytics in Autonomous Data Warehouse

DX Marketing wanted to build a data management platform people that non-technical people could build themselves. Having an Autonomous Data Warehouse makes things easier for the end user. And using Oracle Advanced Analytics with Autonomous Data Warehouse means that everything runs in the database. There’s no external system pulling data down and processing it and putting it back, which alleviates any kind of network latency.

Four Companies, Four Success Stories with Autonomous Data Warehouse

With Autonomous Data Warehouse, we’ve built a data warehouse that essentially runs itself. These are the only five questions you need to answer before setting up your data warehouse:

  • How many CPUs do you want?
  • How much storage do you need?
  • What’s your password?
  • What’s the database name?
  • What’s a brief description?

It’s really that simple. To get started today and see how you can stop worrying about data management and start thinking about how to take your analytics to the next level, sign up for a free data warehouse trial. It’s easy, it’s fast, and we have a step-by-step how-to guide right here.


RSA Archer Business Continuity & IT Disaster Recovery Planning

EMC logo

What is Business Continuity & IT Disaster Recovery Planning?

Business continuity (BC) and IT disaster recovery (DR) planning is defined as the development of strategies, plans and actions which provide protection or alternative modes of operation for those activities or business processes which, if they were to be interrupted, might otherwise bring about a seriously damaging or potentially fatal loss to the enterprise.


Why is Business Continuity & IT Disaster Recovery Planning important?

In today’s world, 24/7 service delivery requirements are putting greater pressure on business and IT resource availability, making it even more important to have effective recovery plans. Interruptions ranging from isolated infrastructure failures to natural disasters have the potential to cause serious harm to the organization’s finances and reputation. Unfortunately, recovery efforts are often chaotic, ad hoc and uncoordinated due to little or non-existent planning efforts and business recovery and IT disaster recovery teams working in silos.

Your continuity and recovery teams live in a world of regulatory saturation, with dozens of regulations, methodologies, maturity models, guidelines and laws. These authoritative sources affect how you implement and manage your business continuity programs. The demands from regulators for strengthened programs have increased, while the number and type of catastrophic man-made and natural disasters are on the rise, resulting in regulatory fines and penalties due to the inability to comply during a disruption.


Another challenge affecting the ability of companies to recover after a disruption are recovery plans kept in multiple, inadequate tools that don’t allow management visibility to quickly answer questions, like which business processes or IT infrastructure are missing recovery plans or which plans have not been tested. Further, many IT disaster recovery teams are working with an understanding of what is critical or most important to recover that is different than that of business continuity teams. This results in an inability to align on and recover critical business and supporting IT infrastructure to deliver products and services according to recovery objectives.


RSA Archer Business Continuity & IT Disaster Recovery Planning

The RSA Archer Business Continuity & IT Disaster Recovery Planning use case addresses the problems outlined above through key features that include:

  • Centralized location, templates, workflow, review and approval processes for developing standardized business continuity and IT disaster recovery plans that are built around best practices and industry standards
  • Project management capabilities to help drive the entire lifecycle of continuity planning, from plan development, to testing, to continuous improvement
  • Dashboards and reports that provide visibility into the current state of the organization’s plans status, review dates, test results and remediation status
  • Workflows and reporting that enables coordination between business continuity, IT DR, and crisis teams

With RSA Archer Business Continuity & IT Disaster Recovery Planning, you will be able to:

  • Improve your response to disruptions, which can reduce the impact on revenue, brand and customer loyalty and availability of products and services for customers, employees and third parties
  • Implement a consistent and coordinated planning process and methodology for business and IT supported through one central tool
  • Increase trust by senior management, the board, regulators and employees with higher-quality, tested recovery plans
  • Ensure plans are aligned with the organization’s priorities and include the most critical processes and company assets
  • Coordinate information, priorities and objectives among business continuity, IT disaster recovery and crisis teams, and responders, enabling better focus on the right priorities in the event of a disaster


RSA Archer Business Continuity & IT Disaster Recovery Planning is one element of Integrated Risk Management. This use case provides a coordinated, consistent and automated approach to business continuity and IT disaster recovery planning and execution, allowing you to respond swiftly in crisis situations to protect your ongoing operations. As your company drives business growth with new initiatives, technology adoption or market expansion, your program must evolve and manage risk with more agility and integration than before.  Managing recovery planning is one ingredient to building resiliency across the organization and reducing risk.


RSA Archer can help your organization manage multiple dimensions of risk on one configurable, integrated software platform. With RSA Archer solutions, organizations can efficiently implement risk management processes using industry standards and best practices and significantly improve their business risk management maturity.


For more information, visit or read the Datasheet.

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Ensuring Data Privacy without Sacrificing Mobility with ZENworks

Gil Cattelain

Mobility is a critical element to most successful business operations today.  While there are some workers, such as sales teams, who have operated in mobile capacities for years, today’s networks, high-powered devices, cloud-based resources, and other modern technologies have created a new business model where mobility is a must-have for a high percentage of the …

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The post Ensuring Data Privacy without Sacrificing Mobility with ZENworks appeared first on Cool Solutions. Gil Cattelain


Using #ZENworks to Distribute MacOS Management Profiles


Over the last little while I’ve had several questions about whether you can use ZENworks to deploy MacOS profiles. While it’s true that at this time ZENworks doesn’t yet support the native MDM-based deployment method for applying management profiles, it is possible to distribute profiles in another fashion. This solution looks at how to use …

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The post Using #ZENworks to Distribute MacOS Management Profiles appeared first on Cool Solutions. jblackett


NTP status displays “No association ID ” error message on Secondary NetScaler

On the Secondary NetScaler, ” No association ID error” gets displayed when “Show NTP Status command ” is executed

Primary NetScaler Appliance:


> show ntp status

remote refid st t when poll reach delay offset jitter

======================================================= .LOCL. 1 u 9 64 7 0.293 -212012 2.175

Secondary NetScaler Appliance:


> show ntp status

No association ID’s returned


Log Analysis:


1) From the logs, we found that, NTP was configured after upgrade and during that time secondary device interface was down.

2) We can see that interface was down in the time interval of10:01 – 11:18 A.M. In that interval, none of the command gets propagated. Because of that ntp config was missing from secondary.

3) As per current design, even if the Secondary comes UP and the NTP configurations are Synchronized through HA Synchronization, we have to manually restart the NTP Daemon to get the NTP status on Secondary. Which is a current limitation on NetScaler.

4) Hence, Enhancement request was raised to address this limitation. 5) The limitation was fixed in the following versions: 12.1 50.x 12.0 60.x 11.1 60.x

Logs from Primary:



ns.log.0:649:Apr 23 10:15:59 <> X.X.X.X 2018:01:15:59 GMT NetScaler-Internal-TDC-01 0-PPE-1 : default GUI CMD_EXECUTED 136 0 : User nsroot – Remote_ip X.X.X.20 – Command “add ntp server X.X.X.3 -minpoll 6 -maxpoll 10 -devno 32833536” – Status “Success”

ns.log.0:651:Apr 23 10:15:59 <> X.X.X.X 04/23/2018:01:15:59 GMT NetScaler-Internal-TDC-01 0-PPE-1 : default GUI CMD_EXECUTED 137 0 : User nsroot – Remote_ip X.X.X.20 – Command “unset ntp server X.X.X.3 -autokey” – Status “Success”

Logs from secondary:



Apr 23 10:00:34 <> X.X.X.25 04/23/2018:01:00:34 GMT NetScaler-Internal-TDC-02 0-PPE-1 : default CLI CMD_EXECUTED 131 0 : User nsroot – Remote_ip – Command “logout” – Status “Success”

Apr 23 10:01:13 <local0.notice> X.X.X.25 04/23/2018:01:01:13 GMT NetScaler-Internal-TDC-02 0-PPE-0 : default EVENT DEVICEDOWN 79 0 : Device “interface(0/1)” – State DOWN

Apr 23 10:01:13 <local0.notice> X.X.X.25 04/23/2018:01:01:13 GMT NetScaler-Internal-TDC-02 0-PPE-1 : default EVENT DEVICEDOWN 132 0 : Device “interface(0/1)” – State DOWN

Apr 23 11:18:15 <local0.notice> X.X.X.25 04/23/2018:02:18:15 GMT NetScaler-Internal-TDC-02 0-PPE-1 : default EVENT DEVICEUP 133 0 : Device “interface(0/1)” – State UP

Apr 23 11:18:15 <local0.notice> X.X.X.25 04/23/2018:02:18:15 GMT NetScaler-Internal-TDC-02 0-PPE-0 : default EVENT DEVICEUP 80 0 : Device “interface(0/1)” – State UP

Apr 23 11:18:29 <> X.X.X.25 04/23/2018:02:18:29 GMT NetScaler-Internal-TDC-02 0-PPE-1 : default AAA Message 134 0 : “rba authentication : user nsroot response_len-0 cmdPolicyLen-0, partitionLen-0 PromptLen-0 timeout 805307268 authPolicyLen-0 authActionLen-0 ssh_pubkey_len


The following error occurred during an authentication attempt for user:domain.comabc with realm:

At the Storefront server open a command line and run the following command:

>set u

There would be two fields called USERDOMAIN and USERDNSDOMAIN

And these will be like this:



Open Netscaler Gateway Virtual server session profile.

Go to Published applications tab and look for SSODomain field

As per the error it would be

We need to change it to domain, and save the configuration on Netscaler.

Also confirm that Storefront has either “Any” domain selected or has “” and “domain” added as trusted domain.