Session Recording Agent Install Fails with “Error 1920, Service 'Citrix Session Recording Agent' (CitrixSmAudAgent) failed to start. Verify that you have sufficient privileges to start services.”

When attempting to install the session recording agent, the installation fails with the following message:

Installer Information

Error 1920. Service ‘Citrix Session Recording Agent’ (CitrixSmAudAgent) failed to start. Verify that you have sufficient privileges to start services.

System Event Log shows that Session Recording Agent service failed to start because SessionRecordingDriver service is not installed.

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Creating Installation Package for Linux-Clients

I need a solution

Hey Guys

I just started testing / working with Symantec Endpoint Protection Version 14.2.1. I’d like to install a Linux Client, but I can’t really figure out how. Regarding to some tutorials you should create an installation package manually, but I’m not able to find the default Package-Path to create a new Package (I already searched my drive for *.info and *.zip Files, but I can’t find the default files).

Can you guys explain to me what I exactly have to do to create a linux installation package?

Thanks for your help.

Kind regards

Gabe

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Client push error.

I need a solution

Unable to client push SEP on other machines. it is possible when i take RDP of the machine and copy the setup and install the endpoint protection.

machine is already in domain. But not able to client push SEP. The error is like “Failed to download and/or install the remote Installation Service. A logon request contained an invalid type value.”

Error: -2   ApiError: 0  Message: Failed to download and/or install the remote Installation Service. A logon request contained an invalid logon type value.

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Citrix Hypervisor – Paravirtualized VM won't boot after upgrade to Hypervisor 7.0

Updated the following files that are used to boot the XS installer to match the current version being installed, on this particular case, files on the TFTP server were from previous Hypervisor version 6.x

mboot.c32

pxelinux.0

These files are needed on a TFTP server according to the Network Boot Installation process described here:

https://docs.citrix.com/en-us/xenserver/7-1/install/network-boot.html

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Policy and Managed Software Delivery

I need a solution

Up until now, we hvae not worked with a software policy or managed software delivery.

In going through the process for each, they appear to be the same to me- both use a software package to install and  remediate if not found on the client pc.  Is there a difference between the two?

Is one more appropriate for a software delivery, installation and remediation than the other?

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Client Installation for Linux

I need a solution

I have downloaded the SEP 14.2 trialware to install on our integration and test system, however I am unable to find the Linux client installation package, most of the clients are CentOS.  Is it possible that I can be provided with the software?  Both auto-compile and manual compile (if they are different) thanks.

I tried the online chat for support, they sent me here. 🙂

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Anti tampering featurer is not being installed properly for unified agent

I need a solution

Hi;

When I install the MSI using the command:

bcuaXX-setup.msi /qn CM_URL=https://proxysgip:8084 SUP=123456 FORCEREBOOT=no, the installation succeedes but the anti-tampering feature does not work. So when the user tries to uninstall the unified agent, she/he does not get asked for the anti-tampering password.

Kindly

Wasfi

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1559623199

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Trying to install Symantec Endpoint Protection on my new Laptop. Get error message 0x80070002

I need a solution

Hi I just got a new laptop. It’s running Windows 10 Home Version 1809, 64-bit operating system, x64-based processor. When I try to install Symantec Endpoint Protection I get the follow message:

“The installer integrity check failed with error code 0x80070002. Common causes for this failure inslude an incomplete download, damaged media, or problems with the trusted Root certificate store.”

Can any one help me? I have deleted and redownloaded the installation files multiple times, and I always get the same mesage.

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