Re: Unable to boot to utility partition on VNX5300, help!

System is out of warranty and a lab system, its working but i want to reload the image on it because some configuration won’t let me delete it.

I boot it up with serial cable attached, and hit ctrl-c and per “Backrev Array” solution it’s supposed to do a Minisetup and reboot a few times. It never reboots it just sits at the “int13 – EXTENDED READ (4000)” and never goes further.

I rebooted it manually myself and try to start the process again but I just get this… any ideas?

ABCDabcdEFabcd << Stopping after POST >> GabcdefHabcdefIabcdefJabcdeKLabMabNabOabcPQRSTUVWabXYabZAABBCCabDDabcEEabcFFabcGGabcHHabcIIabJJabKKLLMMNNOOPPQQRRSSTTUUVVWWXX

************************************************************

* Extended POST Messages

************************************************************

INFORMATION: POST Start

INFORMATION: MCU Operating mode changed from Linux to Clariion

INFORMATION: PSB not present

************************************************************

EndTime: 10/28/2018 15:29:59

…. Storage System Failure – Contact your Service Representative …

*******

Enclosure: 0x0008000B : Added to Table

Motherboard: 0x00130009 : Added to Table

Memory: 0x00000001

DIMM 0: 0x00000001

DIMM 1: 0x00000001

DIMM 2: 0x00000001

Mezzanine: 0x00100007

I/O Module 0: 0x00000001 : Added to Table

I/O Module 1: 0x00000001 : Added to Table

Power Supply A: 0x000B0014

Power Supply B: 0x00000001

0x00130009: MCU 0540

0x00130009: CMDAPP 0504

0x00130009: CMDTABLE 0096

0x00130009: CMDBOOT 0002

0x00130009: PLX 0305

0x000B0014: PS FW 0027

Checksum valid

Relocating Data Directory Boot Service (DDBS: Rev. 05.03)…

DDBS: K10_REBOOT_DATA: Count = 1

DDBS: K10_REBOOT_DATA: State = 0

DDBS: K10_REBOOT_DATA: ForceDegradedMode = 0

DDBS: **** WARNING: SP rebooted unexpectedly before completing MiniSetup on the Utility Partition.

DDBS: MDDE (Rev 600) on disk 1

DDBS: MDDE (Rev 600) on disk 3

DDBS: MDB read from both disks.

DDBS: Chassis and disk WWN seeds match.

DDBS: First disk is valid for boot.

DDBS: Second disk is valid for boot.

Utility Partition image (0x0040000F) located at sector LBA 0x1453D802

Disk Set: 1 3

Total Sectors: 0x013BA000

Relative Sectors: 0x00000800

Calculated mirror drive geometry:

Sectors: 63

Heads: 255

Cylinders: 1287

Capacity: 20686848 sectors

Total Sectors: 0x013BA000

Relative Sectors: 0x00000800

Calculated mirror drive geometry:

Sectors: 63

Heads: 255

Cylinders: 1287

Capacity: 20686848 sectors

Stopping USB UHCI Controller…

Stopping USB UHCI Controller…

EndTime: 10/28/2018 15:33:37

int13 – RESET (1)

int13 – CHECK EXTENSIONS PRESENT (3)

int13 – CHECK EXTENSIONS PRESENT (5)

int13 – GET DRIVE PARAMETERS (Extended) (6)

int13 – EXTENDED READ (200)

int13 – EXTENDED READ (400)

int13 – EXTENDED READ (600)

int13 – READ PARAMETERS (800)

int13 – READ PARAMETERS (802)

int13 – DRIVE TYPE (803)

int13 – CHECK EXTENSIONS PRESENT (804)

int13 – GET DRIVE PARAMETERS (Extended) (805)

int13 – READ PARAMETERS (806)

int13 – EXTENDED WRITE (846)

int13 – EXTENDED WRITE (847)

int13 – EXTENDED WRITE (848)

int13 – READ PARAMETERS (964)

int13 – DRIVE TYPE (965)

int13 – CHECK EXTENSIONS PRESENT (966)

int13 – GET DRIVE PARAMETERS (Extended) (967)

int13 – READ PARAMETERS (968)

int13 – EXTENDED WRITE (997)

int13 – EXTENDED WRITE (998)

int13 – EXTENDED WRITE (999)

int13 – EXTENDED READ (1000)

int13 – EXTENDED WRITE (1012)

int13 – EXTENDED WRITE (1013)

int13 – EXTENDED WRITE (1014)

int13 – EXTENDED READ (1200)

int13 – EXTENDED READ (1400)

int13 – EXTENDED READ (1600)

int13 – EXTENDED READ (1800)

int13 – EXTENDED READ (2000)

int13 – EXTENDED READ (2200)

int13 – EXTENDED READ (2400)

int13 – EXTENDED READ (2600)

int13 – EXTENDED READ (2800)

int13 – EXTENDED READ (3000)

int13 – EXTENDED READ (3200)

int13 – EXTENDED READ (3400)

int13 – EXTENDED READ (3600)

int13 – EXTENDED READ (3800)

int13 – EXTENDED READ (4000)

It doesn’t seem to ever go past this… so I cannot move on to the next steps in the solution.

any help or experience with this would be much appreciated!

-M

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  • No Related Posts

Unable to boot to utility partition on VNX5300, help!

System is out of warranty and a lab system, its working but i want to reload the image on it because some configuration won’t let me delete it.

I boot it up with serial cable attached, and hit ctrl-c and per “Backrev Array” solution it’s supposed to do a Minisetup and reboot a few times. It never reboots it just sits at the “int13 – EXTENDED READ (4000)” and never goes further.

I rebooted it manually myself and try to start the process again but I just get this… any ideas?

ABCDabcdEFabcd << Stopping after POST >> GabcdefHabcdefIabcdefJabcdeKLabMabNabOabcPQRSTUVWabXYabZAABBCCabDDabcEEabcFFabcGGabcHHabcIIabJJabKKLLMMNNOOPPQQRRSSTTUUVVWWXX

************************************************************

* Extended POST Messages

************************************************************

INFORMATION: POST Start

INFORMATION: MCU Operating mode changed from Linux to Clariion

INFORMATION: PSB not present

************************************************************

EndTime: 10/28/2018 15:29:59

…. Storage System Failure – Contact your Service Representative …

*******

Enclosure: 0x0008000B : Added to Table

Motherboard: 0x00130009 : Added to Table

Memory: 0x00000001

DIMM 0: 0x00000001

DIMM 1: 0x00000001

DIMM 2: 0x00000001

Mezzanine: 0x00100007

I/O Module 0: 0x00000001 : Added to Table

I/O Module 1: 0x00000001 : Added to Table

Power Supply A: 0x000B0014

Power Supply B: 0x00000001

0x00130009: MCU 0540

0x00130009: CMDAPP 0504

0x00130009: CMDTABLE 0096

0x00130009: CMDBOOT 0002

0x00130009: PLX 0305

0x000B0014: PS FW 0027

Checksum valid

Relocating Data Directory Boot Service (DDBS: Rev. 05.03)…

DDBS: K10_REBOOT_DATA: Count = 1

DDBS: K10_REBOOT_DATA: State = 0

DDBS: K10_REBOOT_DATA: ForceDegradedMode = 0

DDBS: **** WARNING: SP rebooted unexpectedly before completing MiniSetup on the Utility Partition.

DDBS: MDDE (Rev 600) on disk 1

DDBS: MDDE (Rev 600) on disk 3

DDBS: MDB read from both disks.

DDBS: Chassis and disk WWN seeds match.

DDBS: First disk is valid for boot.

DDBS: Second disk is valid for boot.

Utility Partition image (0x0040000F) located at sector LBA 0x1453D802

Disk Set: 1 3

Total Sectors: 0x013BA000

Relative Sectors: 0x00000800

Calculated mirror drive geometry:

Sectors: 63

Heads: 255

Cylinders: 1287

Capacity: 20686848 sectors

Total Sectors: 0x013BA000

Relative Sectors: 0x00000800

Calculated mirror drive geometry:

Sectors: 63

Heads: 255

Cylinders: 1287

Capacity: 20686848 sectors

Stopping USB UHCI Controller…

Stopping USB UHCI Controller…

EndTime: 10/28/2018 15:33:37

int13 – RESET (1)

int13 – CHECK EXTENSIONS PRESENT (3)

int13 – CHECK EXTENSIONS PRESENT (5)

int13 – GET DRIVE PARAMETERS (Extended) (6)

int13 – EXTENDED READ (200)

int13 – EXTENDED READ (400)

int13 – EXTENDED READ (600)

int13 – READ PARAMETERS (800)

int13 – READ PARAMETERS (802)

int13 – DRIVE TYPE (803)

int13 – CHECK EXTENSIONS PRESENT (804)

int13 – GET DRIVE PARAMETERS (Extended) (805)

int13 – READ PARAMETERS (806)

int13 – EXTENDED WRITE (846)

int13 – EXTENDED WRITE (847)

int13 – EXTENDED WRITE (848)

int13 – READ PARAMETERS (964)

int13 – DRIVE TYPE (965)

int13 – CHECK EXTENSIONS PRESENT (966)

int13 – GET DRIVE PARAMETERS (Extended) (967)

int13 – READ PARAMETERS (968)

int13 – EXTENDED WRITE (997)

int13 – EXTENDED WRITE (998)

int13 – EXTENDED WRITE (999)

int13 – EXTENDED READ (1000)

int13 – EXTENDED WRITE (1012)

int13 – EXTENDED WRITE (1013)

int13 – EXTENDED WRITE (1014)

int13 – EXTENDED READ (1200)

int13 – EXTENDED READ (1400)

int13 – EXTENDED READ (1600)

int13 – EXTENDED READ (1800)

int13 – EXTENDED READ (2000)

int13 – EXTENDED READ (2200)

int13 – EXTENDED READ (2400)

int13 – EXTENDED READ (2600)

int13 – EXTENDED READ (2800)

int13 – EXTENDED READ (3000)

int13 – EXTENDED READ (3200)

int13 – EXTENDED READ (3400)

int13 – EXTENDED READ (3600)

int13 – EXTENDED READ (3800)

int13 – EXTENDED READ (4000)

It doesn’t seem to ever go past this… so I cannot move on to the next steps in the solution.

any help or experience with this would be much appreciated!

-M

Related:

  • No Related Posts