Ghost multicast Server to client negotiation

I need a solution


we are using ghost server to multi clients using multicast.

Just a question on bandwidth and communication.

When the image is being transferred my understanding is that the communication is via udp.

Does anyone know how the client server communication for setup works?

Also what determines the max transfer speed? I know this is the slowest client but how does this

client communicate the speed it is happy with to the server, is this again tcp?

Is there a tcp “management” stream between client and server checking for variations in speed capabilities?

Any help or if anyone knows where to find it much appreciated.



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ShareFile Folder Invitations

How can I invite users to sign up for access to a folder on my account?

In order to create or edit a Folder Invite, you must have the Admin permission on the folder you wish to link.

  1. Navigate to the folder you wish to invite recipients to
  2. Access the More Options menu beside the folder name.
  3. Click Create (or Edit) Folder Invite.

Customize the options outlined below.

If you lose your link, you can return to it any time using the above steps.

Title – Shown to the client when they receive the invitation.

Description – Note displayed to client when they receive the presentation. This field can be a maximum of 100 characters.

Max Sign-Ups – Maximum number of times a unique client can use the invitation to sign up for an account.

Link Expires In – Duration of time the Folder Invite link is can be used to sign up for an account.

Notify Folder Admins when invitees sign up – Track which users use the links to sign up for an account.

Folder Access Permissions – Permissions the users will have on the folder once they have signed in.

When you click Create Invitation, a link will be displayed. You may copy this link and paste it wherever you need.


If I create a folder invite at a root-level folder, will the user permissions also apply to subfolders in that directory?

Yes. If you do not wish for permissions to be carried into subfolders, you must manage those user permissions on a folder by folder basis.

What will my clients see when they click on the invitation link?

When your clients click on the invitation link, a page will open requesting their name, email address, and company name. If the user has never logged in before, the system will recognize this based on their email address and prompt them to choose a password in a second sign-up screen. If they’re already a user on the account, they will be prompted to enter their ShareFile credentials.

Once the users have signed in, they will be able to see the folder screen with the appropriate permissions.

Can I change the settings on a folder invitation link that I have already sent?

If you would like to edit the settings on an existing invitation link, you can return to it any time using the above steps. under More Options.

The total count of users who have accepted your invitation to access the folder will be listed directly below the Edit Folder Invitation link in the More Options menu. You may also expire the link if it is no longer needed.

Users will not be notified if a Folder Invitation is modified.


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Citrix-Managed storage zones

Designating a storage zone when creating a root level folder

When you create a root level folder, you may choose the zone in which that folder resides, whether it be a public or private zone, allowing for greater storage granularity. To create a root level folder and choose which zone you wish to store the folder’s data on, navigate to Shared Folders and use the Action Button to Create a New Shared Folder.

Name, describe, and add users to your Shared Folder. Use the storage zone drop-down menu to choose the zone of your Folder from both public and private options. Click the Create Folder button.

Changing a Folder’s storage zone

Once your Folder has been created and you have uploaded files to it, you may edit the Folder’s zone by clicking on More Options > Advanced Folder Settings drop-down menu to the right of the folder name. Click on the storage zone drop down menu to select which zone to which you wish to migrate your folder and all of its contents. Please note that clicking the Save button after making a Storage Zone change will initiate a migration of data from the origin zone to the new zone of your choosing. During this time your data will not be accessible.


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How to Create a Folder and Modify Folder Options

Create a folder to organize the files stored on your account. You have granular control of who can access files stored in a given folder, including the ability to control download and upload permissions.

If you’re looking for information on Folder Options, click here.

Permission Requirements

In order to create a subfolder, you must have upload permissions in the parent folder. To create a folder:

  1. Access the green Action Button and select Create Folder.
  2. Enter a folder name, description (optional) and a drop-down menu to add users.
  3. If you would like to allow other users to access this folder with specific permissions, click the checkbox for Add People to Folder. Leave this box unchecked if you do not wish to add users at this time, or if you plan to add users at a later date.
  4. ShareFile does not allow you to have duplicate folder names on the root of the account or in the same parent folder.
  5. Click Create Folder.
  6. To create a subfolder, repeat the above steps. If you wish to create another folder at the same level as the previous folder, you will need to navigate back to the original folder and repeat these steps.
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Share Your Folder with Others

Click here for information on how to share your folder with other users.

Create Folders in Bulk

The Bulk Folder Upload is designed for customers who want each of their clients to have their own folder within their account. The Bulk Folder Upload will add your client users to your ShareFile account, provide them with login information, and create folders for each client to access.

Click here to download the Bulk Folder Upload template. Please enter the following information in the provided columns:

  1. EmailAddress
  2. FirstName
  3. LastName
  4. Company
  5. Password (if left blank, the client will receive a randomly generated password)
  6. FolderName

When filling out the spreadsheet do not change the spreadsheet name or any of the column titles. This will cause an error in the upload.

Send the completed spreadsheet to ShareFile Customer Support with the following information:

  • Which root-level folder the new client folders will be created under
  • Who will be the Owner of the new Folders (either you or another Employee)
  • Which permissions and settings the client users should have. These include:
    • Ability to change their passwords
    • Add the user to the company Shared Address Book
    • Users can download from their folders
    • Users can upload from their folders
    • Can delete
    • Users are Folder Administrators
    • Users can receive download notifications
    • Users can receive upload notifications

You will also need to let ShareFile Customer Care know if the Welcome Email should be customized and if you want this sent out to all your new users at one time. Alternatively, you may send out the Welcome Email manually through the Manage Users link in your account.

You may submit the above request directly by clicking here:

Folder Creator vs Folder Owner

When a folder is created by a user, the creator will be listed as the Creator of the folder when viewing the folder as an individual item. Once you have navigated within that folder, you can view the current folder owner in the Folder Access pane at the bottom of the page. If a user created a folder, but has been removed from the account, that user will still be listed as the Folder Creator. However, Folder Owner will be changed when the deleted user’s folders and files have been reassigned to another user.

(The Creator Column denotes the original folder creator)

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(The current owner of the folder is denoted in the Folder Access pane)

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Available Folder Options

Folder Options can be accessed in the More Options menu when viewing a folder.

File Retention Policy

The File Retention Policy determines how long files are retained in a specific folder. You can set a default file retention policy for all newly created folders if you are an administrator for the account. To set a policy, click into the root level folder you would like to set the policy on. You have the option to have files deleted 1 day, 7 days, 14 days, 30 days, 60 days, 90 days, 6 months, 1 year or 2 years after they are uploaded.

This applies to all files in the root level folder, as well as all files within the subfolders.

Account-wide default settings can be configured by an account Admin in the Advanced Preferences menu. When changing the account-wide setting, the new setting will only apply to newly created folders and not previous folders in your account.

Will I be notified before my policy deletes my files?

Before files or folders are removed, a warning message is shown in the following locations:

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Retention Policy FAQ

If you set both a folder expiration date and a file retention policy, the most restrictive policy will take effect.

For example, if the folder expiration date is set to one week from today’s date and the file retention policy is set to 30 days then the folders and all its contents will be deleted under the one week policy.

When moving files and folders, they will inherit the new parent/root level folder’s policy.

For example, if you move a file from your File Box into a folder with a retention policy of 90 days, then the file will inherit a expiration date of 90 days from its uploaded date.

When setting a new policy or changing a policy on an existing folder there will be an automatic 7 day warning.

For example, if you uploaded a file six months ago and today set a file retention policy for 30 days, then the file will be set to delete in 7 days to avoid any accidental deletions.

Will the File Retention Policy delete all subfolders?

No – the files contained within the folders will be removed, but the empty folder will remain. To have folders automatically removed, try using a Folder Expiration Date lower down in this article.

What happens to files removed by retention policy?

Files deleted by retention policy stay in recycle bin as per the account policy. It can take up to 48 hours for items to show up in Recycle Bin.

It is possible to customize the retention policy of the Personal Folders section of your account via the Edit Folder Options link. Any changes made to the File Retention policy of your Personal Folders will supersede account-wide File Retention policy settings. If you do not want your users to have this ability, please contact ShareFile Customer Support to have this setting disabled.

Folder Expiration Date

Items deleted via Expiration Policy cannot be restored from the Recycle Bin. To set a specific date on which a folder and all files contained within it are deleted:

  1. Access the folder you wish to delete.
  2. Access More Options beside the folder name and select Advanced Folder Settings.
  3. Under Folder Expiration Date, use the calendar or date format to specify the expiration date.
  4. Save.

Sort Files in a Folder

Files can be sorted by clicking on any header within the folder. The options are by Title, Mb, Uploaded date, or Creator. Folder Admins can change the default sort order in the Advanced Folder Options menu. Account Administrators can set account-wide sorting defaults in the Admin Settings section of their account, in Advanced Preferences.


Virtual Apps 7.15 -VDA is unable to Register with DDC

Server VDA machine does not get registered. Following Error is thrown on the VDA Event viewer

Error details:

Failed to start WCF services. Exception ‘Object reference not set to an instance of an object.’ of type ‘System.NullReferenceException’

COM component was unable to Load StackManager.ConnectToStackControlComServerAndVerify: COM exception System.InvalidCastException: Unable to cast COM object of type ‘System.__ComObject’ to interface type ‘Citrix.StackControlService.StackControl’. This operation failed because the QueryInterface call on the COM component for the interface with IID ‘{BEE5F9CD-A777-47C7-BA5A-CDD82FFEC4D8}’ failed due to the following error: Error loading type library/DLL. (Exception from HRESULT: 0x80029C4A (TYPE_E_CANTLOADLIBRARY)). at Citrix.Cds.BrokerAgent.AgentToStack.ConnectToStackControlCOMServer() at Citrix.Cds.BrokerAgent.StackManager.ConnectToStackControlComServer(StackCapabilities& actualStackCapabilities, Int32 retryCount)


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Disk storage usage is full

I need a solution

We could see in Event logs Disk storage usage above 95 % and reporter disk is utilize more .

Running on version on VM with 2 TB HDD.

I need to understand Disk storage was full because of Database or someother thing., How i can check from CLI database size ?.

If Database consume more space i want to delete old files , How i can delete from CLI



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Cisco Firepower Threat Defense Software SMB Protocol Preprocessor Detection Engine Denial of Service Vulnerabilities

Multiple vulnerabilities in the Server Message Block (SMB) Protocol preprocessor detection engine for Cisco Firepower Threat Defense (FTD) Software could allow an unauthenticated, adjacent or remote attacker to cause a denial of service (DoS) condition.

For more information about these vulnerabilities, see the Details section of this advisory.

Cisco has released software updates that address these vulnerabilities. There are no workarounds that address these vulnerabilities.

This advisory is available at the following link:

Security Impact Rating: High

CVE: CVE-2019-1696,CVE-2019-1704


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Download, Send, Rename or Delete a Folder

Download Folder

Right-click the folder and select Download from the drop down menu.

Download Folder Limitations

  • If any file within the folder has a file path longer than 180 characters, you will be unable to download the entire folder. You will need to shorten that file path or navigate further into the folder to download individual files or subfolders.
  • Download speed is determined by your connection speed and the size of the folder being downloaded.

Rename a Folder

You can rename folders and subfolders as needed. This action requires the Admin and Delete permissions on the folder. The original creator or owner of this folder will automatically have the Admin permissions required to rename it.

To rename a folder:

  1. Right-click the folder and select Rename.
  1. Type in the new name in the text box.
  1. Click Save.

Share a Folder

After you have uploaded files to a folder, right-click the folder and select Share. You can share by utilizing Email with ShareFile or Get a Link to send from your email app.

Delete a Folder

To delete a folder, right-click the folder and choose the Delete option.

The Delete Folder option will only be available to the owner of the folder or a member of the Super User Group. For a user without these permissions, the Delete Folder option will simply be absent from the drop-down menu.


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ShareFile File Versioning

Upload a new version of a file

When File Versioning is enabled, uploading a file with the exact same file name (and the same file type as the existing file) will upload the file as the latest version.

If a user attempts to download a file that has multiple versions, the latest version will be downloaded. To access previous versions of a file, click the blue versioning icon.

User-added image

Access Versions

The icon shown below indicates a file with multiple versions.Click the icon to view previous versions of the file. You can download or delete versions as needed.

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Number of Versions

By default, file versioning will save unlimited versions of a given file to allow you to see the entire history of any files on your account. You may configure an account-wide default setting, as well as manage version count on a folder-by-folder basis.

Account Default

An Admin user on the account can customize the account-wide default in the Advanced Preferences menu.

Individual Folder

To view advanced folder settings, access the More Options menu beside the Folder Name.

Note – Enabling or Disabling File Versioning on the folder level requires the “Admin” permission on the folder.

On the folder options screen, use the Maximum Versions drop down menu to pick a number of versions that can be saved, or click Custom to enter a different value. You can also choose to apply the same setting to all of the subfolders of this folder. When you are finished, click the Save button.

What happens if I upload another version of a file when file versioning is disabled?

If versioning is disabled, uploading a new version of a file with the exact same file name will overwrite the current file. Note: If the file names are similar but not exactly the same, the file will be treated as a new entity.

What happens if I disable File Versioning on a folder?

Previous versions of your file will not be removed. Instead, all versions of your file will be displayed within your folder with their unique Uploaded date. To reverse this behavior, you can re-enable File Versioning on the folder and the file versions will return to their “stacked” position beneath the latest version of the file.


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