Tag: Internet forum

(SEE v11.3) Operation register user faild: code 11500: PGPClientError

Symantec Community Leave a comment
I need a solution

Hello ! I encountered a problem while registering a user in the SEE v11.3.0 client.

I am 100% sure that the administrator login and password are correct.

This is not due to BitLocker, as he is disconnected. On the command line using “manage-bde -status” shows “Encrypted (percent): 0.0%”

This problem does not allow me to use your product. I tried many solutions from the forum such as TECH235632, TECH231177. It did not help.

maybe there is a decision about which I do not know yet? 

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MEM policy to prevent stopping sep service

Symantec Community Leave a comment
I need a solution

Hi, 

we are trying to prevent users from stopping sep services & start them if stopped. 

i see an option in HI policy to restart the service if it is stopped. However, when smc is stopped HI is not going to work & this functionality is pretty much pointless. correct me if am wrong & if it works.

I also see Mick’s comment in below article to use MEM SEHOP to prevent service stopping. can someone help how this can be done? 

https://www.symantec.com/connect/forums/script-start-sep-service?1565754867759

thanks in advance for suggestions.

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PC Age report graph

Symantec Community Leave a comment
I need a solution

Hello everyone,

I’ve been trying to create a report to group those PCs that  are of certain age, but I haven’t been able to do so. 

I was following these instructions: https://www.symantec.com/connect/forums/age-computer-and-form-factor-report but the filter expressions tab, doesn’t let me put the same information. I just want to do a count of the PCs that are of certain age.

I’ve also cloned the “Age by BIOS date” report and still can’t modify successfully nor get the report view I need (a graph).

I’ve tried to create a new report and modify an existing one and whenever I do a modification, it’ll show this error:

An unexpected SQL error occurred when retrieving the schema from the RawSqlDataSource

Any ideas? Thank you!

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Extend definition out of date warning

Symantec Community Leave a comment
I need a solution

Hi does anyone know how ot extend the days before SEP14 gives a definitions out of date warning? I have mannaged to find how to do it in RegEdit for SEP 12 from other forums but cannot duplicate fix for SEP 14. I have  dark net instalations and do not want the wanring to come up until 33 days has past since pay virus definition update.

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Email Notification Size

Symantec Community Leave a comment
I do not need a solution (just sharing information)

Hi,

We upgraded from 12.x to 14.x and the biggest issue I am seeing is the Security Alert Notification size.  In 12.x they were roughly 50kb.  In 14.x the smallest size email alert I have seen is 500kb.  The largest I have seen is over 20MB.

I’m not sure what changed in 14, but there has to be some way to make this smaller.  If I forward one of the 500kb messages to myself, it drops to 40kb.  I’m sure this is because I am compressing the pictures down to email size, but this wasn’t an issue with 12, so there must be a way to do this in 14.

I did a search and found this thread from a month ago.  

https://www.symantec.com/connect/forums/notification-emails-size

There was one comment saying “No, no option” and then commenting was closed.  So hoping to get a little more discussion with this one.

Thanks

Kevin 

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