Tag: Microsoft

The following Citrix and Microsoft hotfixes are found to resolve the most common issues with XenApp/XenDesktop 7.6, and XenApp/XenDesktop 7.5 running on a Windows Server 2008 R2 or a Windows Server 2012 R2 platform. These hotfixes focus on basic functionality and stability.

Note :

1. Fixes for Current Releases will likely be released in the next Current Release; therefore, it is less likely that an individual fix would be released for a Current Release version. You may be asked to upgrade to the next version of a Current Release that includes the requested fix and new functionality.

2. This article aims to describe the recommended hotfixes before Citrix LTSR(7.6.300) and Citrix CR(7.7~7.14). Please go to docs.citrix.com for more hotfixes regarding LTSR and CR.

Issue: Attempts to restart the Citrix Device Redirector Service from within a VDA or RDP session can cause the service to remain in an unresponsive state rather than actually restarting.

Available Software Updates:

Issue:

• The operating system experiences an error on picadm.sys and a blue screen appears with stop code 0x20.
• A deadlock on picadm.sys can cause published applications to become unresponsive.
• The operating system experiences an error on picadm.sys and a blue screen appears with stop code 0x50.
• The VDA might become unresponsive at the “Welcome” screen due to a deadlock on picadm.sys.
• Remote Desktop (RDP) connections to the server fail.

Available Software Update:

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Issue: Certain third-party published applications might fail to start on XenApp servers. As a result, the wfshell.exe process might close unexpectedly. When this error occurs, no indication that the session is starting or error messages appear on the user device.

Available Software Updates:

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Issue: Citrix XenApp 7.6 and XenDesktop 7.6 VDA Core Services running on Windows Server 2008 R2 (Server OS) might become unresponsive at the “Welcome” screen. If this occurs, new Receiver and Remote Desktop (RDP) connections to the server fail.

Available Software Updates:

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Issue: The Citrix Stack Control service quits unexpectedly if there is an invalid session key.

Available Software Update:

XenApp 7.5/ 7.1

Issue:

• The memory consumption of the Monitoring Service can grow steadily until the service stops responding to requests from Director, eventually rendering Director unresponsive as well.
• If the resource name (display name) changes on the Delivery Controller, users who previously subscribed to the applications cannot start the applications.
• If you create virtual machines (VM) with Desktop Studio that uses Machine Creation Services and the VMs are hosted on a VMware hypervisor, attempts to update VMs that are part of the machine catalog fail.

Available Software Updates:

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Issue:

• VDAs can becomes stuck in the “initializing” state of registration process. The issue occurs after the Citrix Desktop Service is running for several days without being restarted.
• When the function “CName” is enabled, VDA registration can take excessively long.

Available Software Updates:

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Issue: Installing hotfixes for XenApp 7.5, and XenDesktop 7.1 and 7.5 VDA Core Services for Windows Desktop and Server OS released before September 2014 causes the ICA Session performance monitor counter to be removed. This can have an adverse effect on the operation of tools and processes that rely on these counters.

Available Software Updates:

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Issue:The Citrix Print Manager Service (CpSvc.exe) process might exit unexpectedly.

Available Software Updates:

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Issue:

• This fix addresses an intermittent high memory utilization issue of the Broker Service on the Controller.
• This fix addresses a memory consumption issue of the Monitoring Service.

Available Software Updates:

Note:

Refer to the complete list of all the available HotFixes for

XenApp 7.6 64-bit32-bit

XenApp 7.5 64-bit32-bit

Microsoft HotFixes (including links to Microsoft HotFix list)

Windows Server 2012 R2 contains most of the following hotfixes (exceptions noted inline). Microsoft has published the following KB article specific to Remote Desktop Services: Available Updates for Remote Desktop Services (Terminal Services) in Windows Server 2012 R2. For Microsoft Hotfixes applicable to the Windows Server 2008 R2 and the Windows 7 platforms, see the “Microsoft Hotfixes” section in the following article: CTX129229 – Recommended Hotfixes for XenApp 6.x on Windows Server 2008 R2.

Note: The descriptions of the Microsoft fixes listed in this article (CTX142357) might not match the descriptions in the Microsoft articles for the following Microsoft fixes. This is not an error. The issue description listed by Citrix in the following matrix was resolved by an earlier version of that file however it has been superseded by the article/fix currently listed.