XDDS:6D813B19 – “An error has occurred with the Citrix License Server. Check the license server to make sure it is running, then try again.” on the Search node in Citrix Studio.

The error message “An error has occurred with the Citrix License Server. Check the license server to make sure it is running, then try again.” might be displayed on the Search node in Citrix Studio when user opens or refreshes the node.

Error details:

Error Id: XDDS:6D813B19


Citrix.Console.Common.CitrixAggregateException One or more parallel operations failed

at Citrix.Console.Common.CitrixParallel.InternalForEach[TIn](IEnumerable`1 items, Action`1 operation, Int32 maxSimultaneous)

at Citrix.Console.PowerShellSdk.SiteInformationService.SiteInformationService.Refresh()

at Citrix.Console.Desktops.UI.Mmc.Tabs.VdiMachineTabViewModel.<AddRefreshHandlers>b__4_0(Object s, EventArgs e)

at Citrix.Console.CommonControls.Mmc.SearchNodeTabViewModel`1.<>c__DisplayClass54_0.<PerformSearchInternal>b__0()

at Citrix.Console.CommonControls.ViewModelBase.<>c__DisplayClass90_0.<RunBackgroundTask>b__0(Object s, DoWorkEventArgs e)

Inner Exception:

Citrix.Console.Models.Exceptions.ScriptException An error has occurred with the Citrix License Server. Check the license server to make sure it is running, then try again.

at Citrix.Console.PowerShellInteraction.CmdletExecutionMethods.CreateException[T](ICommonLog logger, ExecutionResults`1 results, ICmdletExecutionHost host)

at Citrix.Console.PowerShellInteraction.CmdletExecutionMethods.Execute[T](ISdkCmdlet`1 sdkCmd, ICmdletExecutionHost host, Boolean allowFailover)

at Citrix.Console.PowerShellSdk.LicensingService.Scripts.GetCertificateScript.RunScript()

at Citrix.Console.PowerShellInteraction.PowerShellScript`1.Run()

at Citrix.Console.PowerShellSdk.SiteInformationService.SiteInformationService.GetLicenseAlert()

at Citrix.Console.PowerShellSdk.SiteInformationService.SiteInformationService.<>c__DisplayClass33_0.<Refresh>b__7()

at Citrix.Console.Common.CitrixParallel.<>c__DisplayClass4_1`1.<InternalForEach>b__0(Object arg)

DesktopStudio_ErrorId : UnknownError

Sdk Error Message : UnknownError

Sdk Error ID : Citrix.PowerShell.LicensingAdminStatus.UnknownError,Citrix.Licensing.Admin.SDK.Commands.GetLicCertificateCommand

ErrorCategory : NotSpecified

DesktopStudio_PowerShellHistory : Get the certificate for the Licensing Service

Date Time

Get-LicCertificate -AdminAddress “https://LICENSE_SERVER_ADDRESS:PORT_NUMBER/”

Get-LicCertificate : UnknownError

+ CategoryInfo : InvalidOperation: (Get-LicCertificate:String) [Get-LicCertificate]、InvalidOperationException

+ FullyQualifiedErrorId : Citrix.PowerShell.LicensingAdminStatus.UnknownError,Citrix.Licensing.Admin.SDK.Commands.GetLicCertificateCommand


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7021564: Error: “Token current time is out of validity range”

Check the time and time zone configuration of your systems. On Linux/UNIX systems, set the system clock by running the date command as the superuser (root user). To avoid recurring problems due to clock drift, use NTP or time protocol to regularly synchronize system clocks.

In version 6.6 or earlier, clocks on the systems running Session Server and AADS services should be less than 3 seconds apart, to ensure authentication can complete within 5 seconds.

Beginning in version 7.0, clocks on the systems running Session Server and Management Server services should be less than 5 minutes apart. In addition to the token duration of 5 seconds, there is a configurable token grace period which defaults to 300 seconds (5 minutes). The tokenGracePeriod property can be adjusted by editing the ManagementServer/services/vhi/META-INF/service-ctx.xml file. Changes take effect after restarting the Management Server service. For information on manually restarting the service, see Technical Note 10004.


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7021539: Model Deployment Error: “Cannot establish management session” or “Socket connection refused”

This document (7021539) is provided subject to the disclaimer at the end of this document.


Verastream Host Integrator


This problem is identified by one of the following symptoms:

  • When deploying a model with the activatemodel or deactivatemodel command on Windows or UNIX, the following output is displayed:
Error: Cannot establish management session with VHI server '<server name>'

Server services not running.
  • When deploying a model from Design Tool version 6.0 or higher, the following error is displayed:
[VHI 3851] The current model could not be deployed to the Verastream Host Integrator server "<servername>".

[VHI 2860] Socket Error – Socket connection refused.
  • When deploying a model from Design Tool version 5.5, the following error is displayed:

The current model could not be activated on the local Verastream Host Integrator Server.

Socket error – Socket connection refused.


Troubleshoot this problem by referring to the appropriate technical note described below:

  • Verify that the Verastream Session Server is running. To determine how to check the Session Server status, see Technical Note 10054.
  • If the Session Server is not running, start this service (see Technical Note 10004).
  • If you are attempting to deploy a model to a different server version, see Technical Note 10140.

Additional Information

Legacy KB ID

This article was originally published as Attachmate Technical Note 10053.


This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented “AS IS” WITHOUT WARRANTY OF ANY KIND.


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We are currently evaluating the unity and training on it using the community unityVSA.

I was able to setup an NFS nas and now I’m trying to setup the CIFS one. Everytime it was failing using the gui so to be able to try multiple different syntax I’m now using command line it is a lot faster.

The nas is created and now I’m trying to create the cifs server and every time we are getting the same errror. 0x6702173

Our AD domain is corp.transcontinental.ca and there is a container name Computers or an ou name New-Computers at the top level in which the account has right to add servers in them. Just in case there was a permission problem we have also tested with a Domain Admin account.

Here is the syntax we have used :

uemcli -d /net/nas/cifs create -server nas_6 -netbiosName idsunivsmb01 -username svc_netapp_ad -passwd xxxx -orgUnit “OU=New-Computers,DC=corp,DC=transcontinental,DC=ca” -domain corp.transcontinental.ca

uemcli -d /net/nas/cifs create -server nas_6 -netbiosName idsunivsmb01 -username svc_netapp_ad -passwd xxxx -orgUnit “CN=Computers,DC=corp,DC=transcontinental,DC=ca” -domain corp.transcontinental.ca

For all the test the result is :

Storage system address:

Storage system port: 443

HTTPS connection

Operation failed. Error code: 0x6702173

The system encountered an unexpected error. Search for the error code on the support website or product forums, or contact your service provider, if available. (Error Code:0x6702173)

Job ID = N-85

Currently it is hard to troubleshoot because we don’t know which DC server was pick by the Unity we have a lot…

here is some questions now ::

  1. Is there some detailled/debug log on the Unity so I can see was is happening in the AD communication?
  2. Is there a way to test the DNS resolution in a NAS server to make sure it picks a valid DC?
  3. Is there a way to force a specific DC server?
  4. Is it possible to do a packet capture on the Unity and to transfer it to a server so we can analyze it?

Thanks for helping


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Content-Type: text/xml
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![alt text][1]

[1]: /answers/storage/temp/19265-9c62368dc60a1dd.jpg

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